ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality...
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Universidade Federal de Santa Catarina
2012
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oai:doaj.org-article:717699bdc975468ba4ed9adeceab6f952021-11-11T15:49:45ZESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC1983-4535https://doaj.org/article/717699bdc975468ba4ed9adeceab6f952012-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319327514007https://doaj.org/toc/1983-4535Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality Management System ISO 9001:2008 certification through the Centro de Ciências Agrárias - CCA, Universidade Federal de Santa Catarina - UFSC. His goal was to provide a diagnosis to the institution of quality, so that in future it is possible to aggregate the initial aspects of quality preparation for certification. The primary data were acquired through observational method aided by a semi-structured, and has consulted manuals and internal documents of the institution. Secondary data were obtained by means of literature to support the research. With this study we can infer that it is feasible to deploy a Quality Management System in the CCA/UFSC since it is used at first some tools of quality, thus providing numerous benefits to the teaching unit with the adoption of this system.Ana Elizabeth MartensUniversidade Federal de Santa Catarinaarticleiso 90012008qualitysystemmanagement processesEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 5, Iss 1, Pp 104-119 (2012) |
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iso 9001 2008 quality system management processes Education (General) L7-991 Special aspects of education LC8-6691 |
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iso 9001 2008 quality system management processes Education (General) L7-991 Special aspects of education LC8-6691 Ana Elizabeth Martens ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
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Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality Management System ISO 9001:2008 certification through the Centro de Ciências Agrárias - CCA, Universidade Federal de Santa Catarina - UFSC. His goal was to provide a diagnosis to the institution of quality, so that in future it is possible to aggregate the initial aspects of quality preparation for certification. The primary data were acquired through observational method aided by a semi-structured, and has consulted manuals and internal documents of the institution. Secondary data were obtained by means of literature to support the research. With this study we can infer that it is feasible to deploy a Quality Management System in the CCA/UFSC since it is used at first some tools of quality, thus providing numerous benefits to the teaching unit with the adoption of this system. |
format |
article |
author |
Ana Elizabeth Martens |
author_facet |
Ana Elizabeth Martens |
author_sort |
Ana Elizabeth Martens |
title |
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
title_short |
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
title_full |
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
title_fullStr |
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
title_full_unstemmed |
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC |
title_sort |
estudo de viabilidade de implantação de um sistema de gestão da qualidade conforme requisitos da iso 9001:2008 no centro de ciências agrárias da ufsc |
publisher |
Universidade Federal de Santa Catarina |
publishDate |
2012 |
url |
https://doaj.org/article/717699bdc975468ba4ed9adeceab6f95 |
work_keys_str_mv |
AT anaelizabethmartens estudodeviabilidadedeimplantacaodeumsistemadegestaodaqualidadeconformerequisitosdaiso90012008nocentrodecienciasagrariasdaufsc |
_version_ |
1718433637616058368 |