ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC

Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality...

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Autor principal: Ana Elizabeth Martens
Formato: article
Lenguaje:ES
PT
Publicado: Universidade Federal de Santa Catarina 2012
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Acceso en línea:https://doaj.org/article/717699bdc975468ba4ed9adeceab6f95
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spelling oai:doaj.org-article:717699bdc975468ba4ed9adeceab6f952021-11-11T15:49:45ZESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC1983-4535https://doaj.org/article/717699bdc975468ba4ed9adeceab6f952012-01-01T00:00:00Zhttp://www.redalyc.org/articulo.oa?id=319327514007https://doaj.org/toc/1983-4535Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality Management System ISO 9001:2008 certification through the Centro de Ciências Agrárias - CCA, Universidade Federal de Santa Catarina - UFSC. His goal was to provide a diagnosis to the institution of quality, so that in future it is possible to aggregate the initial aspects of quality preparation for certification. The primary data were acquired through observational method aided by a semi-structured, and has consulted manuals and internal documents of the institution. Secondary data were obtained by means of literature to support the research. With this study we can infer that it is feasible to deploy a Quality Management System in the CCA/UFSC since it is used at first some tools of quality, thus providing numerous benefits to the teaching unit with the adoption of this system.Ana Elizabeth MartensUniversidade Federal de Santa Catarinaarticleiso 90012008qualitysystemmanagement processesEducation (General)L7-991Special aspects of educationLC8-6691ESPTRevista Gestão Universitária na América Latina , Vol 5, Iss 1, Pp 104-119 (2012)
institution DOAJ
collection DOAJ
language ES
PT
topic iso 9001
2008
quality
system
management processes
Education (General)
L7-991
Special aspects of education
LC8-6691
spellingShingle iso 9001
2008
quality
system
management processes
Education (General)
L7-991
Special aspects of education
LC8-6691
Ana Elizabeth Martens
ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
description Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality Management System ISO 9001:2008 certification through the Centro de Ciências Agrárias - CCA, Universidade Federal de Santa Catarina - UFSC. His goal was to provide a diagnosis to the institution of quality, so that in future it is possible to aggregate the initial aspects of quality preparation for certification. The primary data were acquired through observational method aided by a semi-structured, and has consulted manuals and internal documents of the institution. Secondary data were obtained by means of literature to support the research. With this study we can infer that it is feasible to deploy a Quality Management System in the CCA/UFSC since it is used at first some tools of quality, thus providing numerous benefits to the teaching unit with the adoption of this system.
format article
author Ana Elizabeth Martens
author_facet Ana Elizabeth Martens
author_sort Ana Elizabeth Martens
title ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
title_short ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
title_full ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
title_fullStr ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
title_full_unstemmed ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC
title_sort estudo de viabilidade de implantação de um sistema de gestão da qualidade conforme requisitos da iso 9001:2008 no centro de ciências agrárias da ufsc
publisher Universidade Federal de Santa Catarina
publishDate 2012
url https://doaj.org/article/717699bdc975468ba4ed9adeceab6f95
work_keys_str_mv AT anaelizabethmartens estudodeviabilidadedeimplantacaodeumsistemadegestaodaqualidadeconformerequisitosdaiso90012008nocentrodecienciasagrariasdaufsc
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