Electronic government public value of public institutions in Jordan

Substantially, the theory of e-government public value (PV-EGOV) has been treated as a hot topic to be explored insightfully. This research comes to be considered as the launching point to empirically evaluate the creation of PV-EGOV in Jordan. The main aim of this research is to investigat...

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Autores principales: Hasan Alhanatleh, Khaled Aboalganam, Hussain Awad
Formato: article
Lenguaje:EN
Publicado: Growing Science 2022
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Acceso en línea:https://doaj.org/article/71ea8e2b075f45aea569d6b52a74ce57
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spelling oai:doaj.org-article:71ea8e2b075f45aea569d6b52a74ce572021-11-10T14:30:41ZElectronic government public value of public institutions in Jordan2561-81482561-815610.5267/j.ijdns.2021.10.007https://doaj.org/article/71ea8e2b075f45aea569d6b52a74ce572022-01-01T00:00:00Zhttp://www.growingscience.com/ijds/Vol6/ijdns_2021_88.pdfhttps://doaj.org/toc/2561-8148https://doaj.org/toc/2561-8156 Substantially, the theory of e-government public value (PV-EGOV) has been treated as a hot topic to be explored insightfully. This research comes to be considered as the launching point to empirically evaluate the creation of PV-EGOV in Jordan. The main aim of this research is to investigate the factors affecting the PV-EGOV in the context of Jordan. Information System Success Model (IS success model) was selected to determine the factors affecting the e-government public value in Jordan through the quality factors (system, information, and service) and their role in citizens' intention in use and satisfaction of the e-government. The structural Equation Model (SEM) approach was harnessed to obtain the results. The results indicated that the most critical determinant factor that affected the PV-EGOV was service quality. The current article has theoretical and practical implications for public institutions in Jordan. The future work trends are established in their specific section of this article.Hasan AlhanatlehKhaled AboalganamHussain AwadGrowing SciencearticleSocial SciencesHManagement. Industrial managementHD28-70ENInternational Journal of Data and Network Science, Vol 6, Iss 1, Pp 27-36 (2022)
institution DOAJ
collection DOAJ
language EN
topic Social Sciences
H
Management. Industrial management
HD28-70
spellingShingle Social Sciences
H
Management. Industrial management
HD28-70
Hasan Alhanatleh
Khaled Aboalganam
Hussain Awad
Electronic government public value of public institutions in Jordan
description Substantially, the theory of e-government public value (PV-EGOV) has been treated as a hot topic to be explored insightfully. This research comes to be considered as the launching point to empirically evaluate the creation of PV-EGOV in Jordan. The main aim of this research is to investigate the factors affecting the PV-EGOV in the context of Jordan. Information System Success Model (IS success model) was selected to determine the factors affecting the e-government public value in Jordan through the quality factors (system, information, and service) and their role in citizens' intention in use and satisfaction of the e-government. The structural Equation Model (SEM) approach was harnessed to obtain the results. The results indicated that the most critical determinant factor that affected the PV-EGOV was service quality. The current article has theoretical and practical implications for public institutions in Jordan. The future work trends are established in their specific section of this article.
format article
author Hasan Alhanatleh
Khaled Aboalganam
Hussain Awad
author_facet Hasan Alhanatleh
Khaled Aboalganam
Hussain Awad
author_sort Hasan Alhanatleh
title Electronic government public value of public institutions in Jordan
title_short Electronic government public value of public institutions in Jordan
title_full Electronic government public value of public institutions in Jordan
title_fullStr Electronic government public value of public institutions in Jordan
title_full_unstemmed Electronic government public value of public institutions in Jordan
title_sort electronic government public value of public institutions in jordan
publisher Growing Science
publishDate 2022
url https://doaj.org/article/71ea8e2b075f45aea569d6b52a74ce57
work_keys_str_mv AT hasanalhanatleh electronicgovernmentpublicvalueofpublicinstitutionsinjordan
AT khaledaboalganam electronicgovernmentpublicvalueofpublicinstitutionsinjordan
AT hussainawad electronicgovernmentpublicvalueofpublicinstitutionsinjordan
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