How do job characteristics influence the motivation of millennial hospitality employees?

Orientation: Employee retention remains an ongoing challenge for the hospitality industry, especially given the nature of the industry (an often-hectic work environment, long-working hours and perceived poor compensation). The industry also fails to retain millennial employees, which is a grave conc...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Mothepane Seqhobane, Desere Kokt
Formato:	article
Lenguaje:	EN
Publicado:	AOSIS 2021
Materias:	job characteristics motivation millennials generational cohorts hospitality industry retention partial least squares (pls) structured equation modelling (sem) Personnel management. Employment management HF5549-5549.5
Acceso en línea:	https://doaj.org/article/75b8373af423427e9b79c0899b583888
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:75b8373af423427e9b79c0899b583888
record_format	dspace
spelling	oai:doaj.org-article:75b8373af423427e9b79c0899b5838882021-11-24T07:47:34ZHow do job characteristics influence the motivation of millennial hospitality employees?1683-75842071-078X10.4102/sajhrm.v19i0.1698https://doaj.org/article/75b8373af423427e9b79c0899b5838882021-10-01T00:00:00Zhttps://sajhrm.co.za/index.php/sajhrm/article/view/1698https://doaj.org/toc/1683-7584https://doaj.org/toc/2071-078XOrientation: Employee retention remains an ongoing challenge for the hospitality industry, especially given the nature of the industry (an often-hectic work environment, long-working hours and perceived poor compensation). The industry also fails to retain millennial employees, which is a grave concern. Research purpose: The investigation studied the impact of job characteristics on the motivation of millennial hospitality employees. The job characteristics model of Hackman and Oldham served as the theoretical guide. Motivation for the study: In addressing the retention issues that the hospitality industry faces, the study provides theoretical and empirical insight on the impact that job characteristics have on the motivation of millennial hospitality employees. Research approach/design: The study employed a quantitative research approach. A structured questionnaire was administered to 96 millennial hospitality employees using QuestionPro. Targeted snowball sampling was used to identify respondents. Partial least squares (PLS) structured equation modelling (SEM) was applied to determine the relationship between the variables. Main findings: The empirical findings revealed a positive relationship amongst task variety, task significance and feedback towards motivation, but a negative relationship between autonomy and task identity towards motivation. Practical/managerial implications: Prospective hospitality employees need to be well informed about the challenges of working in the hospitality industry. Contribution/value added: Autonomy and task identity emerged as factors that do not contribute to the motivation of hospitality employees. Millennial hospitality employees were, however, motivated by task significance, task variety and feedback.Mothepane SeqhobaneDesere KoktAOSISarticlejob characteristicsmotivationmillennialsgenerational cohortshospitality industryretentionpartial least squares (pls) structured equation modelling (sem)Personnel management. Employment managementHF5549-5549.5ENSouth African Journal of Human Resource Management, Vol 19, Iss 0, Pp e1-e9 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	job characteristics motivation millennials generational cohorts hospitality industry retention partial least squares (pls) structured equation modelling (sem) Personnel management. Employment management HF5549-5549.5
spellingShingle	job characteristics motivation millennials generational cohorts hospitality industry retention partial least squares (pls) structured equation modelling (sem) Personnel management. Employment management HF5549-5549.5 Mothepane Seqhobane Desere Kokt How do job characteristics influence the motivation of millennial hospitality employees?
description	Orientation: Employee retention remains an ongoing challenge for the hospitality industry, especially given the nature of the industry (an often-hectic work environment, long-working hours and perceived poor compensation). The industry also fails to retain millennial employees, which is a grave concern. Research purpose: The investigation studied the impact of job characteristics on the motivation of millennial hospitality employees. The job characteristics model of Hackman and Oldham served as the theoretical guide. Motivation for the study: In addressing the retention issues that the hospitality industry faces, the study provides theoretical and empirical insight on the impact that job characteristics have on the motivation of millennial hospitality employees. Research approach/design: The study employed a quantitative research approach. A structured questionnaire was administered to 96 millennial hospitality employees using QuestionPro. Targeted snowball sampling was used to identify respondents. Partial least squares (PLS) structured equation modelling (SEM) was applied to determine the relationship between the variables. Main findings: The empirical findings revealed a positive relationship amongst task variety, task significance and feedback towards motivation, but a negative relationship between autonomy and task identity towards motivation. Practical/managerial implications: Prospective hospitality employees need to be well informed about the challenges of working in the hospitality industry. Contribution/value added: Autonomy and task identity emerged as factors that do not contribute to the motivation of hospitality employees. Millennial hospitality employees were, however, motivated by task significance, task variety and feedback.
format	article
author	Mothepane Seqhobane Desere Kokt
author_facet	Mothepane Seqhobane Desere Kokt
author_sort	Mothepane Seqhobane
title	How do job characteristics influence the motivation of millennial hospitality employees?
title_short	How do job characteristics influence the motivation of millennial hospitality employees?
title_full	How do job characteristics influence the motivation of millennial hospitality employees?
title_fullStr	How do job characteristics influence the motivation of millennial hospitality employees?
title_full_unstemmed	How do job characteristics influence the motivation of millennial hospitality employees?
title_sort	how do job characteristics influence the motivation of millennial hospitality employees?
publisher	AOSIS
publishDate	2021
url	https://doaj.org/article/75b8373af423427e9b79c0899b583888
work_keys_str_mv	AT mothepaneseqhobane howdojobcharacteristicsinfluencethemotivationofmillennialhospitalityemployees AT deserekokt howdojobcharacteristicsinfluencethemotivationofmillennialhospitalityemployees
_version_	1718415866300727296

How do job characteristics influence the motivation of millennial hospitality employees?

Ejemplares similares