Learner Support Services for Online Students: Scaffolding for success

A critical component of an effective retention program for online students is a learner support services program. While many factors contribute to attrition, at the top of the list are level of interaction and support. To this end, some students in distance learning programs and courses report feeli...

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Autores principales:	Stacey Ludwig-hardman, Joanna C. Dunlap
Formato:	article
Lenguaje:	EN
Publicado:	Athabasca University Press 2003
Materias:	student support learner support online learning scaffolding self-directed learning isolation Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/7673a03d509343ad9b1428df77e42ac2
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spelling	oai:doaj.org-article:7673a03d509343ad9b1428df77e42ac22021-12-02T19:20:40ZLearner Support Services for Online Students: Scaffolding for success10.19173/irrodl.v4i1.1311492-3831https://doaj.org/article/7673a03d509343ad9b1428df77e42ac22003-04-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/131https://doaj.org/toc/1492-3831A critical component of an effective retention program for online students is a learner support services program. While many factors contribute to attrition, at the top of the list are level of interaction and support. To this end, some students in distance learning programs and courses report feelings of isolation, lack of self-direction and management, and eventual decrease in motivation levels. This article describes the types of learner support services strategies that can effectively address these retention challenges. Examples from Western Governors University (WGU) are provided to describe these strategies in action. Key terms: learner support, online learning, scaffolding, self-directed learning, isolation, learning community, advisingStacey Ludwig-hardmanJoanna C. DunlapAthabasca University Pressarticlestudent supportlearner supportonline learningscaffoldingself-directed learningisolationSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 4, Iss 1 (2003)
institution	DOAJ
collection	DOAJ
language	EN
topic	student support learner support online learning scaffolding self-directed learning isolation Special aspects of education LC8-6691
spellingShingle	student support learner support online learning scaffolding self-directed learning isolation Special aspects of education LC8-6691 Stacey Ludwig-hardman Joanna C. Dunlap Learner Support Services for Online Students: Scaffolding for success
description	A critical component of an effective retention program for online students is a learner support services program. While many factors contribute to attrition, at the top of the list are level of interaction and support. To this end, some students in distance learning programs and courses report feelings of isolation, lack of self-direction and management, and eventual decrease in motivation levels. This article describes the types of learner support services strategies that can effectively address these retention challenges. Examples from Western Governors University (WGU) are provided to describe these strategies in action. Key terms: learner support, online learning, scaffolding, self-directed learning, isolation, learning community, advising
format	article
author	Stacey Ludwig-hardman Joanna C. Dunlap
author_facet	Stacey Ludwig-hardman Joanna C. Dunlap
author_sort	Stacey Ludwig-hardman
title	Learner Support Services for Online Students: Scaffolding for success
title_short	Learner Support Services for Online Students: Scaffolding for success
title_full	Learner Support Services for Online Students: Scaffolding for success
title_fullStr	Learner Support Services for Online Students: Scaffolding for success
title_full_unstemmed	Learner Support Services for Online Students: Scaffolding for success
title_sort	learner support services for online students: scaffolding for success
publisher	Athabasca University Press
publishDate	2003
url	https://doaj.org/article/7673a03d509343ad9b1428df77e42ac2
work_keys_str_mv	AT staceyludwighardman learnersupportservicesforonlinestudentsscaffoldingforsuccess AT joannacdunlap learnersupportservicesforonlinestudentsscaffoldingforsuccess
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Learner Support Services for Online Students: Scaffolding for success

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