The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry

The aim of this research is to investigate the effect of social support on job-related behaviors, noting the mediating roles of job stress. Specifically, the study tests the prediction regarding the extent to which these different types of locus of control moderate the relationship between social su...

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Autores principales:	Ha Nam Khanh Giao, Bui Nhat Vuong, Hasanuzzaman Tushar
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2020
Materias:	social support job stress job satisfaction job performance locus of control Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/76fecc8c281f4c80a54636a7f97b2d46
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spelling	oai:doaj.org-article:76fecc8c281f4c80a54636a7f97b2d462021-12-02T14:41:55ZThe impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry2331-197510.1080/23311975.2020.1841359https://doaj.org/article/76fecc8c281f4c80a54636a7f97b2d462020-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2020.1841359https://doaj.org/toc/2331-1975The aim of this research is to investigate the effect of social support on job-related behaviors, noting the mediating roles of job stress. Specifically, the study tests the prediction regarding the extent to which these different types of locus of control moderate the relationship between social support and job stress as well. The current study used self-report questionnaires from a sample of employees in the Vietnamese banking industry to test the hypothesis. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program showed that social support positively impacted job-related behaviors (e.g., job satisfaction, job performance); these relationships were mediated partially through job stress. Besides, this research revealed that individuals with a higher internal locus of control were more likely to have lower levels of job stress and it also moderated the relationship between social support and job stress. This negative association was weaker for bankers who have a higher external locus of control. The main findings of this research demonstrated that social support and locus of control play an important role in the overall effectiveness of employees. It implied that it is crucial for organizations to set up a good work atmosphere that supports psychological well-being and have suitable policies to strengthen social support among supervisors and employees in an organization to reduce job stress and improve job-related behaviors.Ha Nam Khanh GiaoBui Nhat VuongHasanuzzaman TusharTaylor & Francis Grouparticlesocial supportjob stressjob satisfactionjob performancelocus of controlBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 7, Iss 1 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	social support job stress job satisfaction job performance locus of control Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	social support job stress job satisfaction job performance locus of control Business HF5001-6182 Management. Industrial management HD28-70 Ha Nam Khanh Giao Bui Nhat Vuong Hasanuzzaman Tushar The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
description	The aim of this research is to investigate the effect of social support on job-related behaviors, noting the mediating roles of job stress. Specifically, the study tests the prediction regarding the extent to which these different types of locus of control moderate the relationship between social support and job stress as well. The current study used self-report questionnaires from a sample of employees in the Vietnamese banking industry to test the hypothesis. Results from the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0 program showed that social support positively impacted job-related behaviors (e.g., job satisfaction, job performance); these relationships were mediated partially through job stress. Besides, this research revealed that individuals with a higher internal locus of control were more likely to have lower levels of job stress and it also moderated the relationship between social support and job stress. This negative association was weaker for bankers who have a higher external locus of control. The main findings of this research demonstrated that social support and locus of control play an important role in the overall effectiveness of employees. It implied that it is crucial for organizations to set up a good work atmosphere that supports psychological well-being and have suitable policies to strengthen social support among supervisors and employees in an organization to reduce job stress and improve job-related behaviors.
format	article
author	Ha Nam Khanh Giao Bui Nhat Vuong Hasanuzzaman Tushar
author_facet	Ha Nam Khanh Giao Bui Nhat Vuong Hasanuzzaman Tushar
author_sort	Ha Nam Khanh Giao
title	The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
title_short	The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
title_full	The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
title_fullStr	The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
title_full_unstemmed	The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry
title_sort	impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: empirical evidence from the vietnamese banking industry
publisher	Taylor & Francis Group
publishDate	2020
url	https://doaj.org/article/76fecc8c281f4c80a54636a7f97b2d46
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The impact of social support on job-related behaviors through the mediating role of job stress and the moderating role of locus of control: Empirical evidence from the Vietnamese banking industry

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