Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar

Background Adverse events (AE) are responsible for annual deaths that exceed deaths due to motor vehicle accidents, breast cancer, and AIDS. Many AE are considered preventable. Thus, AE needs to be detected and analyzed. Incident reporting systems (IRS) are crucial in identifying AE. Nevertheless, t...

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Autores principales: Mouhand F.H. Mohamed, Ibrahim Y. Abubeker, Dabia Al-Mohanadi, Ahmed Al-Mohammed, Abdul-Badi Abou-Samra, Abdel-Naser Elzouki
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Publicado: Thieme Medical and Scientific Publishers Pvt. Ltd. 2021
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spelling oai:doaj.org-article:77c88faebf2d475c886b63702d626da92021-12-02T18:32:47ZPerceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar2231-07702249-446410.1055/s-0041-1734386https://doaj.org/article/77c88faebf2d475c886b63702d626da92021-08-01T00:00:00Zhttp://www.thieme-connect.de/DOI/DOI?10.1055/s-0041-1734386https://doaj.org/toc/2231-0770https://doaj.org/toc/2249-4464Background Adverse events (AE) are responsible for annual deaths that exceed deaths due to motor vehicle accidents, breast cancer, and AIDS. Many AE are considered preventable. Thus, AE needs to be detected and analyzed. Incident reporting systems (IRS) are crucial in identifying AE. Nevertheless, the incident report (IR) process is flawed with underreporting, especially from the physicians' side. This limits its efficiency in detecting AE. Therefore, we aimed to assess the practice and identify the barriers associated with incident reporting among internal medicine physicians in a large tertiary hospital through a survey. Methods A cross-sectional descriptive study. We distributed an online survey to physicians working in the Internal Medicine Department of Qatar's largest tertiary academic institute. The questionnaire was validated and piloted ahead of the start of the trial. The response rate was 53%. Results A total of 115 physicians completed the survey; 59% acknowledged the availability of an institutional IRS. However, only 29% knew how to submit an online IR, and 20% have ever submitted an IR. The survey revealed that participants were less likely to submit an IR when they or a colleague is involved in the incident; 46% and 63%, respectively. The main barriers of reporting incidents were unawareness about the IRS (36%) and the perception that IR will not bring a system change (13%); moreover, there exists the fear of retaliation (13%). When asked about solutions, 57% recommended training and awareness, and 22% recommended sharing learnings and actions from previous IR. Conclusions IRS is underutilized by internal medicine physicians. The main barrier at the time of the survey is the lack of training and awareness. Promoting awareness and sharing previous learning and actions may improve the utilization of the IRS.Mouhand F.H. MohamedIbrahim Y. AbubekerDabia Al-MohanadiAhmed Al-MohammedAbdul-Badi Abou-SamraAbdel-Naser ElzoukiThieme Medical and Scientific Publishers Pvt. Ltd.articleoccurrence variance accidentovahealth carequalitypatient safetyMedicineRENAvicenna Journal of Medicine, Vol 11, Iss 03, Pp 139-144 (2021)
institution DOAJ
collection DOAJ
language EN
topic occurrence variance accident
ova
health care
quality
patient safety
Medicine
R
spellingShingle occurrence variance accident
ova
health care
quality
patient safety
Medicine
R
Mouhand F.H. Mohamed
Ibrahim Y. Abubeker
Dabia Al-Mohanadi
Ahmed Al-Mohammed
Abdul-Badi Abou-Samra
Abdel-Naser Elzouki
Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
description Background Adverse events (AE) are responsible for annual deaths that exceed deaths due to motor vehicle accidents, breast cancer, and AIDS. Many AE are considered preventable. Thus, AE needs to be detected and analyzed. Incident reporting systems (IRS) are crucial in identifying AE. Nevertheless, the incident report (IR) process is flawed with underreporting, especially from the physicians' side. This limits its efficiency in detecting AE. Therefore, we aimed to assess the practice and identify the barriers associated with incident reporting among internal medicine physicians in a large tertiary hospital through a survey. Methods A cross-sectional descriptive study. We distributed an online survey to physicians working in the Internal Medicine Department of Qatar's largest tertiary academic institute. The questionnaire was validated and piloted ahead of the start of the trial. The response rate was 53%. Results A total of 115 physicians completed the survey; 59% acknowledged the availability of an institutional IRS. However, only 29% knew how to submit an online IR, and 20% have ever submitted an IR. The survey revealed that participants were less likely to submit an IR when they or a colleague is involved in the incident; 46% and 63%, respectively. The main barriers of reporting incidents were unawareness about the IRS (36%) and the perception that IR will not bring a system change (13%); moreover, there exists the fear of retaliation (13%). When asked about solutions, 57% recommended training and awareness, and 22% recommended sharing learnings and actions from previous IR. Conclusions IRS is underutilized by internal medicine physicians. The main barrier at the time of the survey is the lack of training and awareness. Promoting awareness and sharing previous learning and actions may improve the utilization of the IRS.
format article
author Mouhand F.H. Mohamed
Ibrahim Y. Abubeker
Dabia Al-Mohanadi
Ahmed Al-Mohammed
Abdul-Badi Abou-Samra
Abdel-Naser Elzouki
author_facet Mouhand F.H. Mohamed
Ibrahim Y. Abubeker
Dabia Al-Mohanadi
Ahmed Al-Mohammed
Abdul-Badi Abou-Samra
Abdel-Naser Elzouki
author_sort Mouhand F.H. Mohamed
title Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
title_short Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
title_full Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
title_fullStr Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
title_full_unstemmed Perceived Barriers of Incident Reporting Among Internists: Results from Hamad Medical Corporation in Qatar
title_sort perceived barriers of incident reporting among internists: results from hamad medical corporation in qatar
publisher Thieme Medical and Scientific Publishers Pvt. Ltd.
publishDate 2021
url https://doaj.org/article/77c88faebf2d475c886b63702d626da9
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