The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the conseq...
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SAGE Publishing
2021
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oai:doaj.org-article:78cdebd24fec437580ceeabcdee8f8ab2021-12-02T02:34:16ZThe Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis2158-244010.1177/21582440211061560https://doaj.org/article/78cdebd24fec437580ceeabcdee8f8ab2021-11-01T00:00:00Zhttps://doi.org/10.1177/21582440211061560https://doaj.org/toc/2158-2440An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies ( N = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results.Viktoria Maria BaumeisterLeonie Petra KuenMaike BruckesGerhard ScheweSAGE PublishingarticleHistory of scholarship and learning. The humanitiesAZ20-999Social SciencesHENSAGE Open, Vol 11 (2021) |
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History of scholarship and learning. The humanities AZ20-999 Social Sciences H |
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History of scholarship and learning. The humanities AZ20-999 Social Sciences H Viktoria Maria Baumeister Leonie Petra Kuen Maike Bruckes Gerhard Schewe The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
description |
An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies ( N = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results. |
format |
article |
author |
Viktoria Maria Baumeister Leonie Petra Kuen Maike Bruckes Gerhard Schewe |
author_facet |
Viktoria Maria Baumeister Leonie Petra Kuen Maike Bruckes Gerhard Schewe |
author_sort |
Viktoria Maria Baumeister |
title |
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
title_short |
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
title_full |
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
title_fullStr |
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
title_full_unstemmed |
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis |
title_sort |
relationship of work-related ict use with well-being, incorporating the role of resources and demands: a meta-analysis |
publisher |
SAGE Publishing |
publishDate |
2021 |
url |
https://doaj.org/article/78cdebd24fec437580ceeabcdee8f8ab |
work_keys_str_mv |
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