The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis

An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the conseq...

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Autores principales: Viktoria Maria Baumeister, Leonie Petra Kuen, Maike Bruckes, Gerhard Schewe
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Lenguaje:EN
Publicado: SAGE Publishing 2021
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Acceso en línea:https://doaj.org/article/78cdebd24fec437580ceeabcdee8f8ab
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spelling oai:doaj.org-article:78cdebd24fec437580ceeabcdee8f8ab2021-12-02T02:34:16ZThe Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis2158-244010.1177/21582440211061560https://doaj.org/article/78cdebd24fec437580ceeabcdee8f8ab2021-11-01T00:00:00Zhttps://doi.org/10.1177/21582440211061560https://doaj.org/toc/2158-2440An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies ( N  = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results.Viktoria Maria BaumeisterLeonie Petra KuenMaike BruckesGerhard ScheweSAGE PublishingarticleHistory of scholarship and learning. The humanitiesAZ20-999Social SciencesHENSAGE Open, Vol 11 (2021)
institution DOAJ
collection DOAJ
language EN
topic History of scholarship and learning. The humanities
AZ20-999
Social Sciences
H
spellingShingle History of scholarship and learning. The humanities
AZ20-999
Social Sciences
H
Viktoria Maria Baumeister
Leonie Petra Kuen
Maike Bruckes
Gerhard Schewe
The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
description An understanding of the overall relationship between the work-related use of information and communication technology (ICT) and employees’ well-being is lacking as the rising number of studies has produced mixed results. We meta-analytically synthesize and integrate existing literature on the consequences of ICT use based on the job demands-resources model. By using meta-analytical structural equation modeling based on 63 independent studies ( N  = 26,295), we shed light on the relationship between ICT use and employees’ well-being (operationalized as burnout and engagement) in a model that incorporates the mediating role of ICT-related resources and demands. Results show that ICT use is opposingly related to burnout and engagement through autonomy, availability, and work-life conflict. Our study brings clarity into the contradictory results and highlights the importance of a simultaneous consideration of both positive and negative effects for a comprehensive understanding of the relationship. We further show that the time of use and managerial position, and methodological moderators can clarify heterogeneity in previous results.
format article
author Viktoria Maria Baumeister
Leonie Petra Kuen
Maike Bruckes
Gerhard Schewe
author_facet Viktoria Maria Baumeister
Leonie Petra Kuen
Maike Bruckes
Gerhard Schewe
author_sort Viktoria Maria Baumeister
title The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
title_short The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
title_full The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
title_fullStr The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
title_full_unstemmed The Relationship of Work-Related ICT Use With Well-being, Incorporating the Role of Resources and Demands: A Meta-Analysis
title_sort relationship of work-related ict use with well-being, incorporating the role of resources and demands: a meta-analysis
publisher SAGE Publishing
publishDate 2021
url https://doaj.org/article/78cdebd24fec437580ceeabcdee8f8ab
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