Disparities in telemedicine utilization among surgical patients during COVID-19.

<h4>Background</h4>Telemedicine has been rapidly adopted in the wake of the COVID-19 pandemic. There is limited work surrounding demographic and socioeconomic disparities that may exist in telemedicine utilization. This study aimed to examine demographic and socioeconomic differences in...

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Autores principales: Courtney M Lattimore, William J Kane, Mark A Fleming, Allison N Martin, J Hunter Mehaffey, Mark E Smolkin, Sarah J Ratcliffe, Victor M Zaydfudim, Shayna L Showalter, Traci L Hedrick
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Publicado: Public Library of Science (PLoS) 2021
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Acceso en línea:https://doaj.org/article/79a8eed00ab6471bb4641fc1be0e0779
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spelling oai:doaj.org-article:79a8eed00ab6471bb4641fc1be0e07792021-11-25T05:54:11ZDisparities in telemedicine utilization among surgical patients during COVID-19.1932-620310.1371/journal.pone.0258452https://doaj.org/article/79a8eed00ab6471bb4641fc1be0e07792021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0258452https://doaj.org/toc/1932-6203<h4>Background</h4>Telemedicine has been rapidly adopted in the wake of the COVID-19 pandemic. There is limited work surrounding demographic and socioeconomic disparities that may exist in telemedicine utilization. This study aimed to examine demographic and socioeconomic differences in surgical patient telemedicine usage during the COVID-19 pandemic.<h4>Methods</h4>Department of Surgery outpatients seen from July 1, 2019 to May 31, 2020 were stratified into three visit groups: pre-COVID-19 in-person, COVID-19 in-person, or COVID-19 telemedicine. Generalized linear models were used to examine associations of sex, race/ethnicity, Distressed Communities Index (DCI) scores, MyChart activation, and insurance status with telemedicine usage during the COVID-19 pandemic.<h4>Results</h4>14,792 patients (median age 60, female [57.0%], non-Hispanic White [76.4%]) contributed to 21,980 visits. Compared to visits before the pandemic, telemedicine visits during COVID-19 were more likely to be with patients from the least socioeconomically distressed communities (OR, 1.31; 95% CI, 1.08,1.58; P = 0.005), with an activated MyChart (OR, 1.38; 95% CI, 1.17-1.64; P < .001), and with non-government or commercial insurance (OR, 2.33; 95% CI, 1.84-2.94; P < .001). Adjusted comparison of telemedicine visits to in person visits during COVID-19 revealed telemedicine users were more likely to be female (OR, 1.38, 95% CI, 1.10-1.73; P = 0.005) and pay with non-government or commercial insurance (OR, 2.77; 95% CI, 1.85-4.16; P < .001).<h4>Conclusions</h4>During the first three months of the COVID-19 pandemic, telemedicine was more likely utilized by female patients and those without government or commercial insurance compared to patients who used in-person visits. Interventions using telemedicine to improve health care access might consider such differences in utilization.Courtney M LattimoreWilliam J KaneMark A FlemingAllison N MartinJ Hunter MehaffeyMark E SmolkinSarah J RatcliffeVictor M ZaydfudimShayna L ShowalterTraci L HedrickPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 10, p e0258452 (2021)
institution DOAJ
collection DOAJ
language EN
topic Medicine
R
Science
Q
spellingShingle Medicine
R
Science
Q
Courtney M Lattimore
William J Kane
Mark A Fleming
Allison N Martin
J Hunter Mehaffey
Mark E Smolkin
Sarah J Ratcliffe
Victor M Zaydfudim
Shayna L Showalter
Traci L Hedrick
Disparities in telemedicine utilization among surgical patients during COVID-19.
description <h4>Background</h4>Telemedicine has been rapidly adopted in the wake of the COVID-19 pandemic. There is limited work surrounding demographic and socioeconomic disparities that may exist in telemedicine utilization. This study aimed to examine demographic and socioeconomic differences in surgical patient telemedicine usage during the COVID-19 pandemic.<h4>Methods</h4>Department of Surgery outpatients seen from July 1, 2019 to May 31, 2020 were stratified into three visit groups: pre-COVID-19 in-person, COVID-19 in-person, or COVID-19 telemedicine. Generalized linear models were used to examine associations of sex, race/ethnicity, Distressed Communities Index (DCI) scores, MyChart activation, and insurance status with telemedicine usage during the COVID-19 pandemic.<h4>Results</h4>14,792 patients (median age 60, female [57.0%], non-Hispanic White [76.4%]) contributed to 21,980 visits. Compared to visits before the pandemic, telemedicine visits during COVID-19 were more likely to be with patients from the least socioeconomically distressed communities (OR, 1.31; 95% CI, 1.08,1.58; P = 0.005), with an activated MyChart (OR, 1.38; 95% CI, 1.17-1.64; P < .001), and with non-government or commercial insurance (OR, 2.33; 95% CI, 1.84-2.94; P < .001). Adjusted comparison of telemedicine visits to in person visits during COVID-19 revealed telemedicine users were more likely to be female (OR, 1.38, 95% CI, 1.10-1.73; P = 0.005) and pay with non-government or commercial insurance (OR, 2.77; 95% CI, 1.85-4.16; P < .001).<h4>Conclusions</h4>During the first three months of the COVID-19 pandemic, telemedicine was more likely utilized by female patients and those without government or commercial insurance compared to patients who used in-person visits. Interventions using telemedicine to improve health care access might consider such differences in utilization.
format article
author Courtney M Lattimore
William J Kane
Mark A Fleming
Allison N Martin
J Hunter Mehaffey
Mark E Smolkin
Sarah J Ratcliffe
Victor M Zaydfudim
Shayna L Showalter
Traci L Hedrick
author_facet Courtney M Lattimore
William J Kane
Mark A Fleming
Allison N Martin
J Hunter Mehaffey
Mark E Smolkin
Sarah J Ratcliffe
Victor M Zaydfudim
Shayna L Showalter
Traci L Hedrick
author_sort Courtney M Lattimore
title Disparities in telemedicine utilization among surgical patients during COVID-19.
title_short Disparities in telemedicine utilization among surgical patients during COVID-19.
title_full Disparities in telemedicine utilization among surgical patients during COVID-19.
title_fullStr Disparities in telemedicine utilization among surgical patients during COVID-19.
title_full_unstemmed Disparities in telemedicine utilization among surgical patients during COVID-19.
title_sort disparities in telemedicine utilization among surgical patients during covid-19.
publisher Public Library of Science (PLoS)
publishDate 2021
url https://doaj.org/article/79a8eed00ab6471bb4641fc1be0e0779
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