Reliability of information systems in organization in the context of banking sector: Empirical study from Poland

The notion of information systems (IS) reliability in organization is discussed in this article. It contains critical review of the literature, definition of IS reliability and brief overview of the theoretical model of IS reliability in organization developed by the author (including system reliabi...

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Autor principal:	Katarzyna Tworek
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2018
Materias:	is user experience is reliability banking sector empirical research Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/79cfbfde708e4eb5a6216ddf68766ca0
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spelling	oai:doaj.org-article:79cfbfde708e4eb5a6216ddf68766ca02021-12-02T10:44:31ZReliability of information systems in organization in the context of banking sector: Empirical study from Poland2331-197510.1080/23311975.2018.1522752https://doaj.org/article/79cfbfde708e4eb5a6216ddf68766ca02018-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2018.1522752https://doaj.org/toc/2331-1975The notion of information systems (IS) reliability in organization is discussed in this article. It contains critical review of the literature, definition of IS reliability and brief overview of the theoretical model of IS reliability in organization developed by the author (including system reliability, information reliability, service reliability and usage reliability). The potential use of the model of IS reliability is demonstrated as a part of empirical research devoted to the analysis and evaluation of IS by the information technology (IT) specialists from inside and outside of the banking sector. The analysis is based on survey conducted among more than 200 IT specialists from and outside of the banking sector in Wroclaw, Lower Silesia, Poland. Banking sector is given as an example due to its uniqueness—extreme sensitivity to IS reliability and accuracy. The analysis of IS reliability in organization is supplemented by the comparison of the way of understanding the notion by the two groups of specialists in order to verify whether the IS reliability is understood in the same way by industry sectors differing in terms of their sensitivity to IS support.Katarzyna TworekTaylor & Francis Grouparticleis user experienceis reliabilitybanking sectorempirical researchBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 5, Iss 1 (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	is user experience is reliability banking sector empirical research Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	is user experience is reliability banking sector empirical research Business HF5001-6182 Management. Industrial management HD28-70 Katarzyna Tworek Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
description	The notion of information systems (IS) reliability in organization is discussed in this article. It contains critical review of the literature, definition of IS reliability and brief overview of the theoretical model of IS reliability in organization developed by the author (including system reliability, information reliability, service reliability and usage reliability). The potential use of the model of IS reliability is demonstrated as a part of empirical research devoted to the analysis and evaluation of IS by the information technology (IT) specialists from inside and outside of the banking sector. The analysis is based on survey conducted among more than 200 IT specialists from and outside of the banking sector in Wroclaw, Lower Silesia, Poland. Banking sector is given as an example due to its uniqueness—extreme sensitivity to IS reliability and accuracy. The analysis of IS reliability in organization is supplemented by the comparison of the way of understanding the notion by the two groups of specialists in order to verify whether the IS reliability is understood in the same way by industry sectors differing in terms of their sensitivity to IS support.
format	article
author	Katarzyna Tworek
author_facet	Katarzyna Tworek
author_sort	Katarzyna Tworek
title	Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
title_short	Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
title_full	Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
title_fullStr	Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
title_full_unstemmed	Reliability of information systems in organization in the context of banking sector: Empirical study from Poland
title_sort	reliability of information systems in organization in the context of banking sector: empirical study from poland
publisher	Taylor & Francis Group
publishDate	2018
url	https://doaj.org/article/79cfbfde708e4eb5a6216ddf68766ca0
work_keys_str_mv	AT katarzynatworek reliabilityofinformationsystemsinorganizationinthecontextofbankingsectorempiricalstudyfrompoland
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Reliability of information systems in organization in the context of banking sector: Empirical study from Poland

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