The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries

The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper...

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Autores principales: Aleksander Aristovnik, Polonca Kovač, Eva Murko, Dejan Ravšelj, Lan Umek, Marie Bohatá, Bernhard Hirsch, Fabienne-Sophie Schäfer, Nina Tomaževič
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Publicado: MDPI AG 2021
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spelling oai:doaj.org-article:79dd86e44abc4abeb6b145286dfcdcaa2021-11-11T19:28:41ZThe Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries10.3390/su1321117652071-1050https://doaj.org/article/79dd86e44abc4abeb6b145286dfcdcaa2021-10-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/11765https://doaj.org/toc/2071-1050The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper presents a comparative study on the ways the first wave of the COVID-19 pandemic impacted general administrative authorities on the local level with respect to various aspects of their functioning and digitalization in five European countries. With a sample of 926 respondents from the Czech Republic, Germany, Poland, Romania, and Slovenia, the study shows that the pandemic-imposed changes are very similar in these countries. The results reveal that, except for Germany, the biggest problems of pandemic-related regulations are their obscurity. For all countries under study, parties to the procedures are shown to be the main driver of digitalization and not the public administration itself, generally lagging behind in this sense. Nevertheless, the pandemic has also created several potential opportunities, whereby public managers, especially in Germany, have acknowledged the importance of digitalization right after the protection of health, as confirmed by the wider use of ICT equipment, particularly in Germany and the Czech Republic. Moreover, Germany and Romania exhibit the greatest potential to accelerate digitalization. Finally, the critical factors influencing accelerated digitalization after the pandemic are also identified. The paper’s evidence-based findings could prove useful while formulating recommendations for the sustainable practices of public administrations during this and any future pandemic crisis.Aleksander AristovnikPolonca KovačEva MurkoDejan RavšeljLan UmekMarie BohatáBernhard HirschFabienne-Sophie SchäferNina TomaževičMDPI AGarticledigitalizationpublic administrationpublic managerspublic servantsCOVID-19sustainabilityEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 11765, p 11765 (2021)
institution DOAJ
collection DOAJ
language EN
topic digitalization
public administration
public managers
public servants
COVID-19
sustainability
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle digitalization
public administration
public managers
public servants
COVID-19
sustainability
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Aleksander Aristovnik
Polonca Kovač
Eva Murko
Dejan Ravšelj
Lan Umek
Marie Bohatá
Bernhard Hirsch
Fabienne-Sophie Schäfer
Nina Tomaževič
The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
description The COVID-19 pandemic has significantly reshaped administrative relations and put emphasis on the digital transformation of public administration that is urgently needed to support a sustainable recovery from the pandemic crisis and future sustainable development in the post-pandemic era. This paper presents a comparative study on the ways the first wave of the COVID-19 pandemic impacted general administrative authorities on the local level with respect to various aspects of their functioning and digitalization in five European countries. With a sample of 926 respondents from the Czech Republic, Germany, Poland, Romania, and Slovenia, the study shows that the pandemic-imposed changes are very similar in these countries. The results reveal that, except for Germany, the biggest problems of pandemic-related regulations are their obscurity. For all countries under study, parties to the procedures are shown to be the main driver of digitalization and not the public administration itself, generally lagging behind in this sense. Nevertheless, the pandemic has also created several potential opportunities, whereby public managers, especially in Germany, have acknowledged the importance of digitalization right after the protection of health, as confirmed by the wider use of ICT equipment, particularly in Germany and the Czech Republic. Moreover, Germany and Romania exhibit the greatest potential to accelerate digitalization. Finally, the critical factors influencing accelerated digitalization after the pandemic are also identified. The paper’s evidence-based findings could prove useful while formulating recommendations for the sustainable practices of public administrations during this and any future pandemic crisis.
format article
author Aleksander Aristovnik
Polonca Kovač
Eva Murko
Dejan Ravšelj
Lan Umek
Marie Bohatá
Bernhard Hirsch
Fabienne-Sophie Schäfer
Nina Tomaževič
author_facet Aleksander Aristovnik
Polonca Kovač
Eva Murko
Dejan Ravšelj
Lan Umek
Marie Bohatá
Bernhard Hirsch
Fabienne-Sophie Schäfer
Nina Tomaževič
author_sort Aleksander Aristovnik
title The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
title_short The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
title_full The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
title_fullStr The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
title_full_unstemmed The Use of ICT by Local General Administrative Authorities during COVID-19 for a Sustainable Future: Comparing Five European Countries
title_sort use of ict by local general administrative authorities during covid-19 for a sustainable future: comparing five european countries
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/79dd86e44abc4abeb6b145286dfcdcaa
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