Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)

The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for th...

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Autores principales:	Wilson Nieto Bernal, Keryn Lorena García Espitaleta
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	smart cities information technology models of maturity technology management emergent technologies Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
Acceso en línea:	https://doaj.org/article/7ae5508873e5439b81ff75199c4ffe0a
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id	oai:doaj.org-article:7ae5508873e5439b81ff75199c4ffe0a
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spelling	oai:doaj.org-article:7ae5508873e5439b81ff75199c4ffe0a2021-11-25T16:36:03ZFramework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)10.3390/app1122107122076-3417https://doaj.org/article/7ae5508873e5439b81ff75199c4ffe0a2021-11-01T00:00:00Zhttps://www.mdpi.com/2076-3417/11/22/10712https://doaj.org/toc/2076-3417The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.Wilson Nieto BernalKeryn Lorena García EspitaletaMDPI AGarticlesmart citiesinformation technology models of maturitytechnology managementemergent technologiesTechnologyTEngineering (General). Civil engineering (General)TA1-2040Biology (General)QH301-705.5PhysicsQC1-999ChemistryQD1-999ENApplied Sciences, Vol 11, Iss 10712, p 10712 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	smart cities information technology models of maturity technology management emergent technologies Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999
spellingShingle	smart cities information technology models of maturity technology management emergent technologies Technology T Engineering (General). Civil engineering (General) TA1-2040 Biology (General) QH301-705.5 Physics QC1-999 Chemistry QD1-999 Wilson Nieto Bernal Keryn Lorena García Espitaleta Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
description	The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.
format	article
author	Wilson Nieto Bernal Keryn Lorena García Espitaleta
author_facet	Wilson Nieto Bernal Keryn Lorena García Espitaleta
author_sort	Wilson Nieto Bernal
title	Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
title_short	Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
title_full	Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
title_fullStr	Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
title_full_unstemmed	Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
title_sort	framework for developing an information technology maturity model for smart city services in emerging economies: (fsce2)
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/7ae5508873e5439b81ff75199c4ffe0a
work_keys_str_mv	AT wilsonnietobernal frameworkfordevelopinganinformationtechnologymaturitymodelforsmartcityservicesinemergingeconomiesfsce2 AT kerynlorenagarciaespitaleta frameworkfordevelopinganinformationtechnologymaturitymodelforsmartcityservicesinemergingeconomiesfsce2
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Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)

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