Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies

The relationship between pricing and learning behavior is an important topic in research on massive open online courses (MOOCs). We report on two case studies where cohorts of learners were offered coupons for free certificates to explore how price reductions might influence behavior in MOOC-based o...

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Autores principales: Joshua Littenberg-Tobias, José A. Ruipérez-Valiente, Justin Reich
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Lenguaje:EN
Publicado: Athabasca University Press 2020
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Acceso en línea:https://doaj.org/article/7b26f0c94bb74809a8785ebaed4d843c
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spelling oai:doaj.org-article:7b26f0c94bb74809a8785ebaed4d843c2021-12-02T19:20:52ZStudying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies10.19173/irrodl.v20i5.45641492-3831https://doaj.org/article/7b26f0c94bb74809a8785ebaed4d843c2020-01-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/4564https://doaj.org/toc/1492-3831The relationship between pricing and learning behavior is an important topic in research on massive open online courses (MOOCs). We report on two case studies where cohorts of learners were offered coupons for free certificates to explore how price reductions might influence behavior in MOOC-based online learning settings. In Case Study 1, we compare participation and certification rates between courses with and without free-certificate coupons. In the courses with a free-certificate track, participants signed up for the verified-certificate track at higher rates, and completion rates among verified students were higher than in the paid-certificate track courses. In Case Study 2, we compare learner behavior within the same courses by whether they received access to a free-certificate track. Access to free certificates was associated with lower certification rates, but overall, certification rates remained high, particularly among those who viewed the courses. These findings suggest that some incentives, other than simply the cost of paying for a verified-certificate track, may motivate learners to complete MOOCs. Joshua Littenberg-TobiasJosé A. Ruipérez-ValienteJustin ReichAthabasca University Pressarticlemassive open online coursesonline learningprice elasticitydistance learningfree couponslearning analyticsSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 21, Iss 1 (2020)
institution DOAJ
collection DOAJ
language EN
topic massive open online courses
online learning
price elasticity
distance learning
free coupons
learning analytics
Special aspects of education
LC8-6691
spellingShingle massive open online courses
online learning
price elasticity
distance learning
free coupons
learning analytics
Special aspects of education
LC8-6691
Joshua Littenberg-Tobias
José A. Ruipérez-Valiente
Justin Reich
Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
description The relationship between pricing and learning behavior is an important topic in research on massive open online courses (MOOCs). We report on two case studies where cohorts of learners were offered coupons for free certificates to explore how price reductions might influence behavior in MOOC-based online learning settings. In Case Study 1, we compare participation and certification rates between courses with and without free-certificate coupons. In the courses with a free-certificate track, participants signed up for the verified-certificate track at higher rates, and completion rates among verified students were higher than in the paid-certificate track courses. In Case Study 2, we compare learner behavior within the same courses by whether they received access to a free-certificate track. Access to free certificates was associated with lower certification rates, but overall, certification rates remained high, particularly among those who viewed the courses. These findings suggest that some incentives, other than simply the cost of paying for a verified-certificate track, may motivate learners to complete MOOCs.
format article
author Joshua Littenberg-Tobias
José A. Ruipérez-Valiente
Justin Reich
author_facet Joshua Littenberg-Tobias
José A. Ruipérez-Valiente
Justin Reich
author_sort Joshua Littenberg-Tobias
title Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
title_short Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
title_full Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
title_fullStr Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
title_full_unstemmed Studying Learner Behavior in Online Courses With Free-Certificate Coupons: Results From Two Case Studies
title_sort studying learner behavior in online courses with free-certificate coupons: results from two case studies
publisher Athabasca University Press
publishDate 2020
url https://doaj.org/article/7b26f0c94bb74809a8785ebaed4d843c
work_keys_str_mv AT joshualittenbergtobias studyinglearnerbehaviorinonlinecourseswithfreecertificatecouponsresultsfromtwocasestudies
AT josearuiperezvaliente studyinglearnerbehaviorinonlinecourseswithfreecertificatecouponsresultsfromtwocasestudies
AT justinreich studyinglearnerbehaviorinonlinecourseswithfreecertificatecouponsresultsfromtwocasestudies
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