The Culture of Conflict Resolution and its Influence on Employee Retention: A Study of Russian Companies

Purpose — The purpose of this paper is a pilot study of e-communications in three Russian firms to assess the culture of conflict resolution and the impact of strategies on employee retention at these firms. Design/methodology/approach — Qualitative and quantitative research through a questionnaire...

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Auteurs principaux: J. P. Bayer, J. V. Krivobokov, M. V. Gavrilov, V. A. Vasilyeva
Format: article
Langue:EN
RU
Publié: North-West institute of management of the Russian Presidential Academy of National Economy and Public Administration 2020
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Accès en ligne:https://doaj.org/article/7b2d57437ce140b79cb7eb0ec3de98f9
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