Learning and leading in the experience age
A focus on experiences of care helps health systems realize the very transformations they look to achieve. This is because patient experience allows patients, families and carers to define value, enabling healthcare organizations to focus on what matters to them and not simply what is the matter wit...
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| Format: | article |
| Langue: | EN |
| Publié: |
The Beryl Institute
2017
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| Sujets: | |
| Accès en ligne: | https://doaj.org/article/7baf025c6ee741cfbc891e68bd531d0b |
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