The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics

Involving Family Advisory Councils in decisions that impact pediatric healthcare demonstrates hospitals’ commitment to child- and family-centered care. Yet, reliance on advisors as the sole source of family input has several limitations: infrequent meetings impedes the council’s capacity to address...

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Autores principales: Amy Kratchman, BA, Darlene Barkman, MA, Kathy Conaboy, BA, Anna de la Motte, MSed, Rachel Biblow, MSW, Katherine Bevans, PhD
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2015
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Acceso en línea:https://doaj.org/article/7c06179a930c4e71b2abb96b73db8592
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spelling oai:doaj.org-article:7c06179a930c4e71b2abb96b73db85922021-11-15T03:55:59ZThe Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics2372-0247https://doaj.org/article/7c06179a930c4e71b2abb96b73db85922015-04-01T00:00:00Zhttps://pxjournal.org/journal/vol2/iss1/8https://doaj.org/toc/2372-0247Involving Family Advisory Councils in decisions that impact pediatric healthcare demonstrates hospitals’ commitment to child- and family-centered care. Yet, reliance on advisors as the sole source of family input has several limitations: infrequent meetings impedes the council’s capacity to address emerging concerns in a timely manner; feedback obtained from a small number of highly-engaged family members may not represent the perspectives of “typical” patients and families; advisors provide feedback in a reactive manner and are generally not equitably involved in problem identification or the initial development of solutions. In recognition of the need to strengthen and advance family partnerships, the Children’s Hospital of Philadelphia made significant structural and operational changes to advance and expand the family centered care model. The Family Partners Program, a component of the broader family centered care portfolio, is a centralized institution-wide resource that enables practitioners, researchers, and healthcare leaders to collaborate with trained family representatives. This paper describes the Family Partner Program infrastructure; approaches to recruiting, onboarding, training, and mentoring parents and caregivers; and the many ways that Family Partners promote the core principles of child- and family-centeredness in clinical care, quality improve, and research contexts.Amy Kratchman, BADarlene Barkman, MAKathy Conaboy, BAAnna de la Motte, MSedRachel Biblow, MSWKatherine Bevans, PhDThe Beryl Institutearticlepatient and family advisory councilspediatricsfamily centered carepatient experienceMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2015)
institution DOAJ
collection DOAJ
language EN
topic patient and family advisory councils
pediatrics
family centered care
patient experience
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
spellingShingle patient and family advisory councils
pediatrics
family centered care
patient experience
Medicine (General)
R5-920
Public aspects of medicine
RA1-1270
Amy Kratchman, BA
Darlene Barkman, MA
Kathy Conaboy, BA
Anna de la Motte, MSed
Rachel Biblow, MSW
Katherine Bevans, PhD
The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
description Involving Family Advisory Councils in decisions that impact pediatric healthcare demonstrates hospitals’ commitment to child- and family-centered care. Yet, reliance on advisors as the sole source of family input has several limitations: infrequent meetings impedes the council’s capacity to address emerging concerns in a timely manner; feedback obtained from a small number of highly-engaged family members may not represent the perspectives of “typical” patients and families; advisors provide feedback in a reactive manner and are generally not equitably involved in problem identification or the initial development of solutions. In recognition of the need to strengthen and advance family partnerships, the Children’s Hospital of Philadelphia made significant structural and operational changes to advance and expand the family centered care model. The Family Partners Program, a component of the broader family centered care portfolio, is a centralized institution-wide resource that enables practitioners, researchers, and healthcare leaders to collaborate with trained family representatives. This paper describes the Family Partner Program infrastructure; approaches to recruiting, onboarding, training, and mentoring parents and caregivers; and the many ways that Family Partners promote the core principles of child- and family-centeredness in clinical care, quality improve, and research contexts.
format article
author Amy Kratchman, BA
Darlene Barkman, MA
Kathy Conaboy, BA
Anna de la Motte, MSed
Rachel Biblow, MSW
Katherine Bevans, PhD
author_facet Amy Kratchman, BA
Darlene Barkman, MA
Kathy Conaboy, BA
Anna de la Motte, MSed
Rachel Biblow, MSW
Katherine Bevans, PhD
author_sort Amy Kratchman, BA
title The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
title_short The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
title_full The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
title_fullStr The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
title_full_unstemmed The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
title_sort children’s hospital of philadelphia family partners program: promoting child and family-centered care in pediatrics
publisher The Beryl Institute
publishDate 2015
url https://doaj.org/article/7c06179a930c4e71b2abb96b73db8592
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