Instruments to measure the inpatient hospital experience: A literature review

Healthcare professionals worldwide are increasingly broadening their focus to include the experiences of patients and their family members as a means of assessing quality patient centered care. This paper seeks to identify and discuss instruments specifically designed to measure the inpatient hospit...

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Autores principales:	Kelly Edwards, Kim Walker, Jed Duff
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2015
Materias:	patient experience measurement patient centered care patient-centered outcome research Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/7c4f4847af83437e85884b35752bd06b
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spelling	oai:doaj.org-article:7c4f4847af83437e85884b35752bd06b2021-11-15T04:21:32ZInstruments to measure the inpatient hospital experience: A literature review2372-0247https://doaj.org/article/7c4f4847af83437e85884b35752bd06b2015-11-01T00:00:00Zhttps://pxjournal.org/journal/vol2/iss2/11https://doaj.org/toc/2372-0247Healthcare professionals worldwide are increasingly broadening their focus to include the experiences of patients and their family members as a means of assessing quality patient centered care. This paper seeks to identify and discuss instruments specifically designed to measure the inpatient hospital experience. A literature search focusing on pre-identified instruments as per the Health Foundation’s Helping Measuring Patient Centered Care database of measurement instruments (de Silva, 2014) and additional health databases (CINAHL, ERIC, EBSCO, HaPI, MEDLINE, PubMed and Psych INFO) was undertaken. Thirteen relevant instruments and seventeen associated studies (regarding instrument development and or validation) were identified. These instruments provide generalizable but less descriptive experience data, are predominantly based on post hospital discharge data and do not have identified feedback to staff mechanisms. Further research is warranted to co-develop an inpatient hospital experience instrument, designed to capture real time descriptive data with a corresponding feedback process to frontline clinicians. Ideally such an instrument could be designed using a participatory research methodology, whereby patients, friends, family and healthcare clinicians are equal co-developers.Kelly EdwardsKim WalkerJed DuffThe Beryl Institutearticlepatient experiencemeasurementpatient centered carepatient-centered outcome researchMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2015)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience measurement patient centered care patient-centered outcome research Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience measurement patient centered care patient-centered outcome research Medicine (General) R5-920 Public aspects of medicine RA1-1270 Kelly Edwards Kim Walker Jed Duff Instruments to measure the inpatient hospital experience: A literature review
description	Healthcare professionals worldwide are increasingly broadening their focus to include the experiences of patients and their family members as a means of assessing quality patient centered care. This paper seeks to identify and discuss instruments specifically designed to measure the inpatient hospital experience. A literature search focusing on pre-identified instruments as per the Health Foundation’s Helping Measuring Patient Centered Care database of measurement instruments (de Silva, 2014) and additional health databases (CINAHL, ERIC, EBSCO, HaPI, MEDLINE, PubMed and Psych INFO) was undertaken. Thirteen relevant instruments and seventeen associated studies (regarding instrument development and or validation) were identified. These instruments provide generalizable but less descriptive experience data, are predominantly based on post hospital discharge data and do not have identified feedback to staff mechanisms. Further research is warranted to co-develop an inpatient hospital experience instrument, designed to capture real time descriptive data with a corresponding feedback process to frontline clinicians. Ideally such an instrument could be designed using a participatory research methodology, whereby patients, friends, family and healthcare clinicians are equal co-developers.
format	article
author	Kelly Edwards Kim Walker Jed Duff
author_facet	Kelly Edwards Kim Walker Jed Duff
author_sort	Kelly Edwards
title	Instruments to measure the inpatient hospital experience: A literature review
title_short	Instruments to measure the inpatient hospital experience: A literature review
title_full	Instruments to measure the inpatient hospital experience: A literature review
title_fullStr	Instruments to measure the inpatient hospital experience: A literature review
title_full_unstemmed	Instruments to measure the inpatient hospital experience: A literature review
title_sort	instruments to measure the inpatient hospital experience: a literature review
publisher	The Beryl Institute
publishDate	2015
url	https://doaj.org/article/7c4f4847af83437e85884b35752bd06b
work_keys_str_mv	AT kellyedwards instrumentstomeasuretheinpatienthospitalexperiencealiteraturereview AT kimwalker instrumentstomeasuretheinpatienthospitalexperiencealiteraturereview AT jedduff instrumentstomeasuretheinpatienthospitalexperiencealiteraturereview
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Instruments to measure the inpatient hospital experience: A literature review

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