Determinants of perceived effectiveness in crisis management and company reputation during the COVID-19 pandemic

COVID-19 pandemic is a newness to various aspect of life, including business sector. In this high uncertainty, business still need to deliver effective crisis management in order to safeguard organization reputation. Literature state that there are three important elements in crisis management which...

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Autores principales: Diena Dwiedienawati, David Tjahjana, M. Faisal, Dyah Gandasari, Sri Bramatoro Abdinagoro
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2021
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Acceso en línea:https://doaj.org/article/7ddb134f3be24670b5ba13b1b4ffb8a8
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