INFLUENCE OF ELECTRONIC WORD-OF-MOUTH ON CONSUMER BEHAVIOUR

Electronic word-of-mouth (e-WOM) is the exchange of experiences and information between consumers to help each other make purchasing decisions. Therefore, if consumers are satisfied with their experience, they are likely to pass on positive e-Wom. Similarly, businesses place great importance on cons...

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Bibliographic Details
Main Authors: DAOUDI MOUAD, ELGRAINI MINA
Format: article
Language:EN
FR
Published: CHAKOR Abdellatif 2021
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Online Access:https://doaj.org/article/7e5f248101fb4ffb8324e04942e7d7d3
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