Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees

The purpose of the present study is to explore the relationship between emotional intelligence, socio-demographic variable, job stressors and examine the moderating effect of emotional intelligence on the relationship between socio-demographic variable and job stress. The data were analyzed on the s...

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Autores principales: Abhishek Shukla, Rajeev Srivastava
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2016
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Acceso en línea:https://doaj.org/article/81ac067936d8405ab651cfb78d6ec550
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spelling oai:doaj.org-article:81ac067936d8405ab651cfb78d6ec5502021-12-02T14:07:32ZExamining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees2331-197510.1080/23311975.2016.1201905https://doaj.org/article/81ac067936d8405ab651cfb78d6ec5502016-12-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2016.1201905https://doaj.org/toc/2331-1975The purpose of the present study is to explore the relationship between emotional intelligence, socio-demographic variable, job stressors and examine the moderating effect of emotional intelligence on the relationship between socio-demographic variable and job stress. The data were analyzed on the sample of 564 retail employees using descriptive statistics, Pearson correlations, and hierarchical multiple regression. The result shows that there is a socio-demographic difference with respect to trait emotional intelligence (EI) and job stress. The proposed model is a good predictor of job stress. Trait EI is more significant influencing factor for job stress than gender, age, marital status, education, annual income and work experience. Specifically, the present study suggests that intervention aimed at reducing job stress if it includes enhancement of employees with high emotional intelligence rather than just decreasing external stressors.Abhishek ShuklaRajeev SrivastavaTaylor & Francis Grouparticlejob stressemotional intelligenceretailsocio-demographic variables, correlation analysisBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 3, Iss 1 (2016)
institution DOAJ
collection DOAJ
language EN
topic job stress
emotional intelligence
retail
socio-demographic variables, correlation analysis
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle job stress
emotional intelligence
retail
socio-demographic variables, correlation analysis
Business
HF5001-6182
Management. Industrial management
HD28-70
Abhishek Shukla
Rajeev Srivastava
Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
description The purpose of the present study is to explore the relationship between emotional intelligence, socio-demographic variable, job stressors and examine the moderating effect of emotional intelligence on the relationship between socio-demographic variable and job stress. The data were analyzed on the sample of 564 retail employees using descriptive statistics, Pearson correlations, and hierarchical multiple regression. The result shows that there is a socio-demographic difference with respect to trait emotional intelligence (EI) and job stress. The proposed model is a good predictor of job stress. Trait EI is more significant influencing factor for job stress than gender, age, marital status, education, annual income and work experience. Specifically, the present study suggests that intervention aimed at reducing job stress if it includes enhancement of employees with high emotional intelligence rather than just decreasing external stressors.
format article
author Abhishek Shukla
Rajeev Srivastava
author_facet Abhishek Shukla
Rajeev Srivastava
author_sort Abhishek Shukla
title Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
title_short Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
title_full Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
title_fullStr Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
title_full_unstemmed Examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
title_sort examining the effect of emotional intelligence on socio-demographic variable and job stress among retail employees
publisher Taylor & Francis Group
publishDate 2016
url https://doaj.org/article/81ac067936d8405ab651cfb78d6ec550
work_keys_str_mv AT abhishekshukla examiningtheeffectofemotionalintelligenceonsociodemographicvariableandjobstressamongretailemployees
AT rajeevsrivastava examiningtheeffectofemotionalintelligenceonsociodemographicvariableandjobstressamongretailemployees
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