Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood

Online food ordering applications have become widely used recently. Its popularity is getting higher, especially among Generation Z, which is known to be the most familiar generation with information technology applications. This study aims to examine the preferences of Generation Z consumers and th...

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Autores principales: Akhmadi Heri, Alfathah Afif Rasyid, Susanawati
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Lenguaje:EN
FR
Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/81d9654743864435991f77ce43e63896
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spelling oai:doaj.org-article:81d9654743864435991f77ce43e638962021-11-08T15:19:27ZGeneration Z consumer’s preferences for online food ordering application: a study of gofood and grabfood2267-124210.1051/e3sconf/202131601011https://doaj.org/article/81d9654743864435991f77ce43e638962021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/92/e3sconf_iconard2021_01011.pdfhttps://doaj.org/toc/2267-1242Online food ordering applications have become widely used recently. Its popularity is getting higher, especially among Generation Z, which is known to be the most familiar generation with information technology applications. This study aims to examine the preferences of Generation Z consumers and the most considered factors in purchasing food product using Gofood and Grabfood online food ordering applications. An online survey of 100 generation Z respondents was carried out through the google form application. Descriptive analysis, T-test and one-way ANOVA were used to find out the most preferred online food ordering application and the most considered factors in purchasing food products using Gofood and Grabfood. The results showed that Gofood is the most preferred application by Generation Z. Furthermore, trust is the most considered factor in using Gofood application while practicality, promotion and trust are the major factors of Grabfood consumers preferences.Akhmadi HeriAlfathah Afif RasyidSusanawatiEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 316, p 01011 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic Environmental sciences
GE1-350
spellingShingle Environmental sciences
GE1-350
Akhmadi Heri
Alfathah Afif Rasyid
Susanawati
Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
description Online food ordering applications have become widely used recently. Its popularity is getting higher, especially among Generation Z, which is known to be the most familiar generation with information technology applications. This study aims to examine the preferences of Generation Z consumers and the most considered factors in purchasing food product using Gofood and Grabfood online food ordering applications. An online survey of 100 generation Z respondents was carried out through the google form application. Descriptive analysis, T-test and one-way ANOVA were used to find out the most preferred online food ordering application and the most considered factors in purchasing food products using Gofood and Grabfood. The results showed that Gofood is the most preferred application by Generation Z. Furthermore, trust is the most considered factor in using Gofood application while practicality, promotion and trust are the major factors of Grabfood consumers preferences.
format article
author Akhmadi Heri
Alfathah Afif Rasyid
Susanawati
author_facet Akhmadi Heri
Alfathah Afif Rasyid
Susanawati
author_sort Akhmadi Heri
title Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
title_short Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
title_full Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
title_fullStr Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
title_full_unstemmed Generation Z consumer’s preferences for online food ordering application: a study of gofood and grabfood
title_sort generation z consumer’s preferences for online food ordering application: a study of gofood and grabfood
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/81d9654743864435991f77ce43e63896
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AT alfathahafifrasyid generationzconsumerspreferencesforonlinefoodorderingapplicationastudyofgofoodandgrabfood
AT susanawati generationzconsumerspreferencesforonlinefoodorderingapplicationastudyofgofoodandgrabfood
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