If This Context Then That Concern: Exploring users’ concerns with IFTTT applets

End users are increasingly using trigger-action platforms like If-This-Then-That (IFTTT) to create applets to connect smart-home devices and services. However, there are inherent implicit risks in using such applets—even non-malicious ones—as sensitive information may leak through their use in certa...

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Autores principales:	Saeidi Mahsa, Calvert McKenzie, Au Audrey W., Sarma Anita, Bobba Rakesh B.
Formato:	article
Lenguaje:	EN
Publicado:	Sciendo 2022
Materias:	privacy iot smart home ifttt applets contextual factors Ethics BJ1-1725 Electronic computers. Computer science QA75.5-76.95
Acceso en línea:	https://doaj.org/article/8582243ede0e4d77896aaa302dd95a05
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spelling	oai:doaj.org-article:8582243ede0e4d77896aaa302dd95a052021-12-05T14:11:10ZIf This Context Then That Concern: Exploring users’ concerns with IFTTT applets2299-098410.2478/popets-2022-0009https://doaj.org/article/8582243ede0e4d77896aaa302dd95a052022-01-01T00:00:00Zhttps://doi.org/10.2478/popets-2022-0009https://doaj.org/toc/2299-0984End users are increasingly using trigger-action platforms like If-This-Then-That (IFTTT) to create applets to connect smart-home devices and services. However, there are inherent implicit risks in using such applets—even non-malicious ones—as sensitive information may leak through their use in certain contexts (e.g., where the device is located, who can observe the resultant action). This work aims to understand to what extent end users can assess this implicit risk. More importantly we explore whether usage context makes a difference in end-users’ perception of such risks. Our work complements prior work that has identified the impact of usage context on expert evaluation of risks in IFTTT by focusing the impact of usage context on end-users’ risk perception. Through a Mechanical Turk survey of 386 participants on 49 smart-home IFTTT applets, we found that participants have a nuanced view of contextual factors and that different values for contextual factors impact end-users’ risk perception differently. Further, our findings show that nudging the participants to think about different usage contexts led them to think deeper about the associated risks and raise their concern scores.Saeidi MahsaCalvert McKenzieAu Audrey W.Sarma AnitaBobba Rakesh B.Sciendoarticleprivacyiotsmart homeifttt appletscontextual factorsEthicsBJ1-1725Electronic computers. Computer scienceQA75.5-76.95ENProceedings on Privacy Enhancing Technologies, Vol 2022, Iss 1, Pp 166-186 (2022)
institution	DOAJ
collection	DOAJ
language	EN
topic	privacy iot smart home ifttt applets contextual factors Ethics BJ1-1725 Electronic computers. Computer science QA75.5-76.95
spellingShingle	privacy iot smart home ifttt applets contextual factors Ethics BJ1-1725 Electronic computers. Computer science QA75.5-76.95 Saeidi Mahsa Calvert McKenzie Au Audrey W. Sarma Anita Bobba Rakesh B. If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
description	End users are increasingly using trigger-action platforms like If-This-Then-That (IFTTT) to create applets to connect smart-home devices and services. However, there are inherent implicit risks in using such applets—even non-malicious ones—as sensitive information may leak through their use in certain contexts (e.g., where the device is located, who can observe the resultant action). This work aims to understand to what extent end users can assess this implicit risk. More importantly we explore whether usage context makes a difference in end-users’ perception of such risks. Our work complements prior work that has identified the impact of usage context on expert evaluation of risks in IFTTT by focusing the impact of usage context on end-users’ risk perception. Through a Mechanical Turk survey of 386 participants on 49 smart-home IFTTT applets, we found that participants have a nuanced view of contextual factors and that different values for contextual factors impact end-users’ risk perception differently. Further, our findings show that nudging the participants to think about different usage contexts led them to think deeper about the associated risks and raise their concern scores.
format	article
author	Saeidi Mahsa Calvert McKenzie Au Audrey W. Sarma Anita Bobba Rakesh B.
author_facet	Saeidi Mahsa Calvert McKenzie Au Audrey W. Sarma Anita Bobba Rakesh B.
author_sort	Saeidi Mahsa
title	If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
title_short	If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
title_full	If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
title_fullStr	If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
title_full_unstemmed	If This Context Then That Concern: Exploring users’ concerns with IFTTT applets
title_sort	if this context then that concern: exploring users’ concerns with ifttt applets
publisher	Sciendo
publishDate	2022
url	https://doaj.org/article/8582243ede0e4d77896aaa302dd95a05
work_keys_str_mv	AT saeidimahsa ifthiscontextthenthatconcernexploringusersconcernswithiftttapplets AT calvertmckenzie ifthiscontextthenthatconcernexploringusersconcernswithiftttapplets AT auaudreyw ifthiscontextthenthatconcernexploringusersconcernswithiftttapplets AT sarmaanita ifthiscontextthenthatconcernexploringusersconcernswithiftttapplets AT bobbarakeshb ifthiscontextthenthatconcernexploringusersconcernswithiftttapplets
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If This Context Then That Concern: Exploring users’ concerns with IFTTT applets

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