Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory

Employees’ work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived...

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Autores principales:	Marjan Shamsi, Tatiana Iakovleva, Espen Olsen, Richard P. Bagozzi
Formato:	article
Lenguaje:	EN
Publicado:	MDPI AG 2021
Materias:	COVID-19 remote working technology acceptance well-being work engagement perceived team support Medicine R
Acceso en línea:	https://doaj.org/article/8603298bf342448dbf7175c87b23d4cb
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spelling	oai:doaj.org-article:8603298bf342448dbf7175c87b23d4cb2021-11-25T17:49:13ZEmployees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory10.3390/ijerph1822118881660-46011661-7827https://doaj.org/article/8603298bf342448dbf7175c87b23d4cb2021-11-01T00:00:00Zhttps://www.mdpi.com/1660-4601/18/22/11888https://doaj.org/toc/1661-7827https://doaj.org/toc/1660-4601Employees’ work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived usefulness, and technology acceptance, impact employees’ work engagement as a dimension of work well-being. Data were collected through a sample of 610 academic employees from three Norwegian universities after COVID-19 restrictions were implemented. The structural model estimation showed that mental load, perceived team support, and technology acceptance were significantly related to work engagement. It also showed that perceived usefulness, perceived ease of use, and mental load were significantly related to technology acceptance. Furthermore, the analysis showed that technology acceptance partially mediates the relationship between job characteristics and work engagement, and fully mediates the relationship between technology-related perceptions and work engagement. Building on the technology acceptance model (TAM) and job demands-resources (JD-R) theory, this study provides insights into the effects of job-related and technology-related factors on remote workers’ well-being. By doing so, we contribute to the existing literature by demonstrating how remote working with the use of newly implemented technologies can be related to employees’ well-being during a pandemic.Marjan ShamsiTatiana IakovlevaEspen OlsenRichard P. BagozziMDPI AGarticleCOVID-19remote workingtechnology acceptancewell-beingwork engagementperceived team supportMedicineRENInternational Journal of Environmental Research and Public Health, Vol 18, Iss 11888, p 11888 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	COVID-19 remote working technology acceptance well-being work engagement perceived team support Medicine R
spellingShingle	COVID-19 remote working technology acceptance well-being work engagement perceived team support Medicine R Marjan Shamsi Tatiana Iakovleva Espen Olsen Richard P. Bagozzi Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
description	Employees’ work-related well-being has become one of the most significant interests of researchers and organizations due to the COVID-19 pandemic. This study examines how job characteristics such as mental load and team support, and technology-related factors such as perceived ease of use, perceived usefulness, and technology acceptance, impact employees’ work engagement as a dimension of work well-being. Data were collected through a sample of 610 academic employees from three Norwegian universities after COVID-19 restrictions were implemented. The structural model estimation showed that mental load, perceived team support, and technology acceptance were significantly related to work engagement. It also showed that perceived usefulness, perceived ease of use, and mental load were significantly related to technology acceptance. Furthermore, the analysis showed that technology acceptance partially mediates the relationship between job characteristics and work engagement, and fully mediates the relationship between technology-related perceptions and work engagement. Building on the technology acceptance model (TAM) and job demands-resources (JD-R) theory, this study provides insights into the effects of job-related and technology-related factors on remote workers’ well-being. By doing so, we contribute to the existing literature by demonstrating how remote working with the use of newly implemented technologies can be related to employees’ well-being during a pandemic.
format	article
author	Marjan Shamsi Tatiana Iakovleva Espen Olsen Richard P. Bagozzi
author_facet	Marjan Shamsi Tatiana Iakovleva Espen Olsen Richard P. Bagozzi
author_sort	Marjan Shamsi
title	Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
title_short	Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
title_full	Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
title_fullStr	Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
title_full_unstemmed	Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory
title_sort	employees’ work-related well-being during covid-19 pandemic: an integrated perspective of technology acceptance model and jd-r theory
publisher	MDPI AG
publishDate	2021
url	https://doaj.org/article/8603298bf342448dbf7175c87b23d4cb
work_keys_str_mv	AT marjanshamsi employeesworkrelatedwellbeingduringcovid19pandemicanintegratedperspectiveoftechnologyacceptancemodelandjdrtheory AT tatianaiakovleva employeesworkrelatedwellbeingduringcovid19pandemicanintegratedperspectiveoftechnologyacceptancemodelandjdrtheory AT espenolsen employeesworkrelatedwellbeingduringcovid19pandemicanintegratedperspectiveoftechnologyacceptancemodelandjdrtheory AT richardpbagozzi employeesworkrelatedwellbeingduringcovid19pandemicanintegratedperspectiveoftechnologyacceptancemodelandjdrtheory
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Employees’ Work-Related Well-Being during COVID-19 Pandemic: An Integrated Perspective of Technology Acceptance Model and JD-R Theory

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