Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives

The study explored perceptions of postgraduate distance education students of University of Cape Coast (UCC). Specifically, associations between UCC postgraduate distance students’ characteristics and satisfaction, as well as students’ perceptions of physical facilities, staff-students relationship,...

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Autores principales:	Raphael Papa Kweku Andoh, Robert Appiah, Paul Mensah Agyei
Formato:	article
Lenguaje:	EN
Publicado:	Athabasca University Press 2020
Materias:	student satisfaction distance learning service quality higher education Special aspects of education LC8-6691
Acceso en línea:	https://doaj.org/article/8638940a647142e3923fede0cdeb8155
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spelling	oai:doaj.org-article:8638940a647142e3923fede0cdeb81552021-12-02T18:02:58ZPostgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives10.19173/irrodl.v21i2.45891492-3831https://doaj.org/article/8638940a647142e3923fede0cdeb81552020-04-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/4589https://doaj.org/toc/1492-3831The study explored perceptions of postgraduate distance education students of University of Cape Coast (UCC). Specifically, associations between UCC postgraduate distance students’ characteristics and satisfaction, as well as students’ perceptions of physical facilities, staff-students relationship, facilitator quality, and student support services were examined. Determinants of students’ satisfaction regarding physical facilities, staff-students relationship, facilitator quality, and student support services were also investigated. A census was used for the study, whereby a questionnaire was used to collect data from 125 students. It was revealed that satisfaction was not dependent on age, gender, or programme of study but was significantly related to study centre location and semester of study. The students were generally satisfied with physical facilities, staff-students relationship, and facilitator quality but were unimpressed with student support services. The three domains that students were impressed with were deemed to be determinants of their satisfaction. It was recommended that those aspects of the programme that received satisfactory responses should be maintained but improved on with time. Those aspects with unfavourable responses, on the other hand, were to be critically considered for immediate improvement. Raphael Papa Kweku AndohRobert AppiahPaul Mensah AgyeiAthabasca University Pressarticlestudent satisfactiondistance learningservice qualityhigher educationSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 21, Iss 2 (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	student satisfaction distance learning service quality higher education Special aspects of education LC8-6691
spellingShingle	student satisfaction distance learning service quality higher education Special aspects of education LC8-6691 Raphael Papa Kweku Andoh Robert Appiah Paul Mensah Agyei Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
description	The study explored perceptions of postgraduate distance education students of University of Cape Coast (UCC). Specifically, associations between UCC postgraduate distance students’ characteristics and satisfaction, as well as students’ perceptions of physical facilities, staff-students relationship, facilitator quality, and student support services were examined. Determinants of students’ satisfaction regarding physical facilities, staff-students relationship, facilitator quality, and student support services were also investigated. A census was used for the study, whereby a questionnaire was used to collect data from 125 students. It was revealed that satisfaction was not dependent on age, gender, or programme of study but was significantly related to study centre location and semester of study. The students were generally satisfied with physical facilities, staff-students relationship, and facilitator quality but were unimpressed with student support services. The three domains that students were impressed with were deemed to be determinants of their satisfaction. It was recommended that those aspects of the programme that received satisfactory responses should be maintained but improved on with time. Those aspects with unfavourable responses, on the other hand, were to be critically considered for immediate improvement.
format	article
author	Raphael Papa Kweku Andoh Robert Appiah Paul Mensah Agyei
author_facet	Raphael Papa Kweku Andoh Robert Appiah Paul Mensah Agyei
author_sort	Raphael Papa Kweku Andoh
title	Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
title_short	Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
title_full	Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
title_fullStr	Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
title_full_unstemmed	Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives
title_sort	postgraduate distance education in university of cape coast, ghana: students’ perspectives
publisher	Athabasca University Press
publishDate	2020
url	https://doaj.org/article/8638940a647142e3923fede0cdeb8155
work_keys_str_mv	AT raphaelpapakwekuandoh postgraduatedistanceeducationinuniversityofcapecoastghanastudentsperspectives AT robertappiah postgraduatedistanceeducationinuniversityofcapecoastghanastudentsperspectives AT paulmensahagyei postgraduatedistanceeducationinuniversityofcapecoastghanastudentsperspectives
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Postgraduate Distance Education in University of Cape Coast, Ghana: Students’ Perspectives

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