Evaluation of patient satisfaction and the service quality of the outpatient care at the Heart Institute of Ho Chi Minh City

Background and aims: This study assesses the levels and determinants of patient satisfaction with outpatient care at the Heart Institute of Ho Chi Minh City in 2018. Methods: A cross-sectional descriptive survey was carried among 401 randomly selected outpatients at the Heart Institute of Ho Chi...

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Bibliographic Details
Main Authors: Dinh Hong Diem Thuy, Tran Thi Thanh Phuong, Nguyen Huu Khanh, Nguyen Truong Vien
Format: article
Language:EN
Published: HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE 2021
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Online Access:https://doaj.org/article/88d141a1ba074c1facc89d5e72b8e6b6
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