Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms

Background: Communication between healthcare providers and patients with persistent somatic symptoms (PSS) is frequently hampered by mutual misunderstanding and dissatisfaction.Methods: We developed an online, interprofessional course to teach healthcare providers the knowledge, skills, and attitude...

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Autores principales: A. van Gils, L. M. Tak, H. Sattel, J. G. M. Rosmalen
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Publicado: Frontiers Media S.A. 2021
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spelling oai:doaj.org-article:89aa5a88522149d6921756843d91066c2021-11-08T11:58:02ZDevelopment and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms1664-064010.3389/fpsyt.2021.725546https://doaj.org/article/89aa5a88522149d6921756843d91066c2021-11-01T00:00:00Zhttps://www.frontiersin.org/articles/10.3389/fpsyt.2021.725546/fullhttps://doaj.org/toc/1664-0640Background: Communication between healthcare providers and patients with persistent somatic symptoms (PSS) is frequently hampered by mutual misunderstanding and dissatisfaction.Methods: We developed an online, interprofessional course to teach healthcare providers the knowledge, skills, and attitude they need to diagnose and treat PSS in a patient-centered manner based on the biopsychosocial model. The course consisted of six modules of 45–60 min. Each module contained different types of assignments, based on six cases: videos, discussion boards, reading assignments, polls, and quizzes. For this study, we included (1) medical residents, following the course as part of their residency training, and (2) healthcare providers (general practitioners, medical specialists, physiotherapists, nurses, and psychologists), following the course as continuing vocational training. Throughout the course, participants were asked to fill out online surveys, enquiring about their learning gains and satisfaction with the course.Results: The biopsychosocial approach was integrated across the modules and teached health care workers about recent insights on biological, psychological and social aspects of PSS. In total, 801 participants with a wide variety in clinical experience started the course; the largest groups of professionals were general practitioners (N = 400), physiotherapists (N = 124) and mental healthcare workers (N = 53). At the start of the course, 22% of the participants rated their level of knowledge on PSS as adequate. At the end of the course, 359 participants completed the evaluation questionnaires. Of this group, 81% rated their level of knowledge on PSS as adequate and 86% felt that following the course increased their competencies in communicating with patients with PSS (N = 359). On a scale from 1 to 10, participants gave the course a mean grade of 7.8 points. Accordingly, 85% stated that they would recommend the course to a colleague.Conclusion: Our course developed in a co-design process involving multiple stakeholders can be implemented, is being used, and is positively evaluated by professionals across a variety of health care settings.A. van GilsL. M. TakH. SattelJ. G. M. RosmalenJ. G. M. RosmalenFrontiers Media S.A.articlepersistent somatic symptomsinterdisciplinaryeHealthonline courseeducationbiopsychosocialPsychiatryRC435-571ENFrontiers in Psychiatry, Vol 12 (2021)
institution DOAJ
collection DOAJ
language EN
topic persistent somatic symptoms
interdisciplinary
eHealth
online course
education
biopsychosocial
Psychiatry
RC435-571
spellingShingle persistent somatic symptoms
interdisciplinary
eHealth
online course
education
biopsychosocial
Psychiatry
RC435-571
A. van Gils
L. M. Tak
H. Sattel
J. G. M. Rosmalen
J. G. M. Rosmalen
Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
description Background: Communication between healthcare providers and patients with persistent somatic symptoms (PSS) is frequently hampered by mutual misunderstanding and dissatisfaction.Methods: We developed an online, interprofessional course to teach healthcare providers the knowledge, skills, and attitude they need to diagnose and treat PSS in a patient-centered manner based on the biopsychosocial model. The course consisted of six modules of 45–60 min. Each module contained different types of assignments, based on six cases: videos, discussion boards, reading assignments, polls, and quizzes. For this study, we included (1) medical residents, following the course as part of their residency training, and (2) healthcare providers (general practitioners, medical specialists, physiotherapists, nurses, and psychologists), following the course as continuing vocational training. Throughout the course, participants were asked to fill out online surveys, enquiring about their learning gains and satisfaction with the course.Results: The biopsychosocial approach was integrated across the modules and teached health care workers about recent insights on biological, psychological and social aspects of PSS. In total, 801 participants with a wide variety in clinical experience started the course; the largest groups of professionals were general practitioners (N = 400), physiotherapists (N = 124) and mental healthcare workers (N = 53). At the start of the course, 22% of the participants rated their level of knowledge on PSS as adequate. At the end of the course, 359 participants completed the evaluation questionnaires. Of this group, 81% rated their level of knowledge on PSS as adequate and 86% felt that following the course increased their competencies in communicating with patients with PSS (N = 359). On a scale from 1 to 10, participants gave the course a mean grade of 7.8 points. Accordingly, 85% stated that they would recommend the course to a colleague.Conclusion: Our course developed in a co-design process involving multiple stakeholders can be implemented, is being used, and is positively evaluated by professionals across a variety of health care settings.
format article
author A. van Gils
L. M. Tak
H. Sattel
J. G. M. Rosmalen
J. G. M. Rosmalen
author_facet A. van Gils
L. M. Tak
H. Sattel
J. G. M. Rosmalen
J. G. M. Rosmalen
author_sort A. van Gils
title Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
title_short Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
title_full Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
title_fullStr Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
title_full_unstemmed Development and User Experiences of a Biopsychosocial Interprofessional Online Course on Persistent Somatic Symptoms
title_sort development and user experiences of a biopsychosocial interprofessional online course on persistent somatic symptoms
publisher Frontiers Media S.A.
publishDate 2021
url https://doaj.org/article/89aa5a88522149d6921756843d91066c
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