As Técnicas de Avaliação da Eficiência, Eficácia e Efetividade na Gestão Pública e sua Relevância para o Desenvolvimento Social e das Ações Públicas
The crucial need for more effectiveness, efficiency and efficacy (3Es) of the governmental actions is inextricably related to development, because its chances are often curtailed when the actors involved in public administration are not committed to 3Es concepts, resulting in limitations and negativ...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | PT |
| Publicado: |
Universidade Regional do Noroeste do Estado do Rio Grande do Sul
2013
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/8aa0bc0bad764c2fb0bb1761fbb32d45 |
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| Sumario: | The crucial need for more effectiveness, efficiency and efficacy (3Es) of the governmental actions is inextricably related to development, because its chances are often curtailed when the actors involved in public administration are not committed to 3Es concepts, resulting in limitations and negative impacts on all citizens' lives. Hence, the demand for a systematic, continuous and effective evaluation that is hindered by a lack of clarity on performance indicators in the public sector. Thus, this paper presents seven proposals of 3Es indicators use in public administration to develop social policies. The main conclusions of this study are: a) the relevance of the concepts presented (3Es) for social development; b) the importance of perform evaluation benchmarking; c) the need to adopt more than one efficient, effective and efficacious method and d) convince and empower those involved. |
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