Digital nudging with recommender systems: Survey and future directions

Recommender systems are nowadays a pervasive part of our online user experience, where they either serve as information filters or provide us with suggestions for additionally relevant content. These systems thereby influence which information is easily accessible to us and thus affect our decision-...

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Autores principales: Mathias Jesse, Dietmar Jannach
Formato: article
Lenguaje:EN
Publicado: Elsevier 2021
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Acceso en línea:https://doaj.org/article/8b8d206003a44e8a89173b8e78296fd9
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spelling oai:doaj.org-article:8b8d206003a44e8a89173b8e78296fd92021-12-01T05:03:40ZDigital nudging with recommender systems: Survey and future directions2451-958810.1016/j.chbr.2020.100052https://doaj.org/article/8b8d206003a44e8a89173b8e78296fd92021-01-01T00:00:00Zhttp://www.sciencedirect.com/science/article/pii/S245195882030052Xhttps://doaj.org/toc/2451-9588Recommender systems are nowadays a pervasive part of our online user experience, where they either serve as information filters or provide us with suggestions for additionally relevant content. These systems thereby influence which information is easily accessible to us and thus affect our decision-making processes though the automated selection and ranking of the presented content. Automated recommendations can therefore be seen as digital nudges, because they determine different aspects of the choice architecture for users. In this work, we examine the relationship between digital nudging and recommender systems, topics that so far were mostly investigated in isolation. Through a systematic literature search, we first identified 87 nudging mechanisms, which we categorize in a novel taxonomy. A subsequent analysis then shows that only a small part of these nudging mechanisms was previously investigated in the context of recommender systems. This indicates that there is a huge potential to develop future recommender systems that leverage the power of digital nudging in order to influence the decision-making of users. In this work, we therefore outline potential ways of integrating nudging mechanisms into recommender systems.Mathias JesseDietmar JannachElsevierarticleDigital nudgingRecommender systemsSurveyDecision makingElectronic computers. Computer scienceQA75.5-76.95PsychologyBF1-990ENComputers in Human Behavior Reports, Vol 3, Iss , Pp 100052- (2021)
institution DOAJ
collection DOAJ
language EN
topic Digital nudging
Recommender systems
Survey
Decision making
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
spellingShingle Digital nudging
Recommender systems
Survey
Decision making
Electronic computers. Computer science
QA75.5-76.95
Psychology
BF1-990
Mathias Jesse
Dietmar Jannach
Digital nudging with recommender systems: Survey and future directions
description Recommender systems are nowadays a pervasive part of our online user experience, where they either serve as information filters or provide us with suggestions for additionally relevant content. These systems thereby influence which information is easily accessible to us and thus affect our decision-making processes though the automated selection and ranking of the presented content. Automated recommendations can therefore be seen as digital nudges, because they determine different aspects of the choice architecture for users. In this work, we examine the relationship between digital nudging and recommender systems, topics that so far were mostly investigated in isolation. Through a systematic literature search, we first identified 87 nudging mechanisms, which we categorize in a novel taxonomy. A subsequent analysis then shows that only a small part of these nudging mechanisms was previously investigated in the context of recommender systems. This indicates that there is a huge potential to develop future recommender systems that leverage the power of digital nudging in order to influence the decision-making of users. In this work, we therefore outline potential ways of integrating nudging mechanisms into recommender systems.
format article
author Mathias Jesse
Dietmar Jannach
author_facet Mathias Jesse
Dietmar Jannach
author_sort Mathias Jesse
title Digital nudging with recommender systems: Survey and future directions
title_short Digital nudging with recommender systems: Survey and future directions
title_full Digital nudging with recommender systems: Survey and future directions
title_fullStr Digital nudging with recommender systems: Survey and future directions
title_full_unstemmed Digital nudging with recommender systems: Survey and future directions
title_sort digital nudging with recommender systems: survey and future directions
publisher Elsevier
publishDate 2021
url https://doaj.org/article/8b8d206003a44e8a89173b8e78296fd9
work_keys_str_mv AT mathiasjesse digitalnudgingwithrecommendersystemssurveyandfuturedirections
AT dietmarjannach digitalnudgingwithrecommendersystemssurveyandfuturedirections
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