THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION

Recently due to the effect of New Public Management, improving the quality of public service has become an important issue. So the work is being carried out to improve the quality of public services all over the world. But the problem of the "excess of bureaucratic procedures" that the pub...

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Autores principales: Kemal UÇACAK, İbrahim Ethem TAŞ
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Publicado: Fırat University 2019
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Acceso en línea:https://doaj.org/article/8c37a2f687b442ff9c673f34e15694e4
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spelling oai:doaj.org-article:8c37a2f687b442ff9c673f34e15694e42021-11-24T09:20:41ZTHE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION2148-416310.9761/JASSS7511https://doaj.org/article/8c37a2f687b442ff9c673f34e15694e42019-08-01T00:00:00Zhttps://jasstudies.com/index.jsp?mod=tammetin&makaleadi=151992743_31-Uzman%20Kemal%20U%C3%A7acak.pdf&key=28685https://doaj.org/toc/2148-4163Recently due to the effect of New Public Management, improving the quality of public service has become an important issue. So the work is being carried out to improve the quality of public services all over the world. But the problem of the "excess of bureaucratic procedures" that the public sector faces is an obstacle to these efforts. Because of the bureaucratic procedures, both time and money losses are experienced. This situation reduces the quality of public service and reduces citizen satisfaction. So. The new methods are searched to reduce bureaucratic procedures in the public sector. İn this context application of e-government was developed as an application based on the information Technologies in Turkish Public Administration. With this application, citizens can benefit from a lot public services without going to public body. Thus time and money are saved. İn this paper first of all it was informed about the concept of e-government and benefits of e-government application. Then it was explained the history of e-government application that has been developed in Turkish Public Administration. Finally in light of statistical datas, it was analiyzed whether there is a relationship between the use of e-government and the reduction of bureaucratic procedures in Turkish Public Administration.Kemal UÇACAKİbrahim Ethem TAŞFırat Universityarticlepublic administration, turkish public administration, bureaucracy, information technologies, egoverSocial SciencesHSocial sciences (General)H1-99DEENFRTRJournal of Academic Social Science Studies , Vol 11, Iss 67, Pp 449-468 (2019)
institution DOAJ
collection DOAJ
language DE
EN
FR
TR
topic public administration, turkish public administration, bureaucracy, information technologies, e
gover
Social Sciences
H
Social sciences (General)
H1-99
spellingShingle public administration, turkish public administration, bureaucracy, information technologies, e
gover
Social Sciences
H
Social sciences (General)
H1-99
Kemal UÇACAK
İbrahim Ethem TAŞ
THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
description Recently due to the effect of New Public Management, improving the quality of public service has become an important issue. So the work is being carried out to improve the quality of public services all over the world. But the problem of the "excess of bureaucratic procedures" that the public sector faces is an obstacle to these efforts. Because of the bureaucratic procedures, both time and money losses are experienced. This situation reduces the quality of public service and reduces citizen satisfaction. So. The new methods are searched to reduce bureaucratic procedures in the public sector. İn this context application of e-government was developed as an application based on the information Technologies in Turkish Public Administration. With this application, citizens can benefit from a lot public services without going to public body. Thus time and money are saved. İn this paper first of all it was informed about the concept of e-government and benefits of e-government application. Then it was explained the history of e-government application that has been developed in Turkish Public Administration. Finally in light of statistical datas, it was analiyzed whether there is a relationship between the use of e-government and the reduction of bureaucratic procedures in Turkish Public Administration.
format article
author Kemal UÇACAK
İbrahim Ethem TAŞ
author_facet Kemal UÇACAK
İbrahim Ethem TAŞ
author_sort Kemal UÇACAK
title THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
title_short THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
title_full THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
title_fullStr THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
title_full_unstemmed THE IMPORTANCE OF E-GOVERNMENT IMPLEMENTATION IN REDUCING OF BUREAUCRACY IN TURKISH PUBLIC ADMINISTRATION
title_sort importance of e-government implementation in reducing of bureaucracy in turkish public administration
publisher Fırat University
publishDate 2019
url https://doaj.org/article/8c37a2f687b442ff9c673f34e15694e4
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