Impact of service policies on terminal gate efficiency: a simulation approach

Congestion at terminal gates is a significant issue that many ports are dealing with. The port of Songkhla, which serves as the main seaport in southern Thailand, has been confronted with this issue, together with an increase in the number of trucks over the last five years. This study aims to inves...

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Autores principales:	Panida Chamchang, Hussen Niyomdecha
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2021
Materias:	container terminal traffic congestion simulation queueing marine logistics gate operations port Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/8ca6021b17784932b383dde64bb2ee8b
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id	oai:doaj.org-article:8ca6021b17784932b383dde64bb2ee8b
record_format	dspace
spelling	oai:doaj.org-article:8ca6021b17784932b383dde64bb2ee8b2021-12-02T15:15:51ZImpact of service policies on terminal gate efficiency: a simulation approach2331-197510.1080/23311975.2021.1975955https://doaj.org/article/8ca6021b17784932b383dde64bb2ee8b2021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1975955https://doaj.org/toc/2331-1975Congestion at terminal gates is a significant issue that many ports are dealing with. The port of Songkhla, which serves as the main seaport in southern Thailand, has been confronted with this issue, together with an increase in the number of trucks over the last five years. This study aims to investigate alternatives for improving service operations at the terminal gate, including gate lane expansion, queueing policy in exit-gate sharing, and work process reorganization. A simulation model was developed to analyze the queueing performance: truck queue length and gate waiting time. Scenarios analysis was performed and compared to the baseline model to investigate the impact of proposed approaches on gate performance. The simulation results confirm that a gate-sharing policy can alleviate congestion at a certain truck arrival rate. The method of reorganizing work processes by separating customs work from gate operations and placing it in a new work station appears most appealing. It produces a significant improvement in congestion, comparable to the performance of the gate lane expansion approach while requiring less investment.Panida ChamchangHussen NiyomdechaTaylor & Francis Grouparticlecontainer terminaltraffic congestionsimulationqueueingmarine logisticsgate operationsportBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	container terminal traffic congestion simulation queueing marine logistics gate operations port Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	container terminal traffic congestion simulation queueing marine logistics gate operations port Business HF5001-6182 Management. Industrial management HD28-70 Panida Chamchang Hussen Niyomdecha Impact of service policies on terminal gate efficiency: a simulation approach
description	Congestion at terminal gates is a significant issue that many ports are dealing with. The port of Songkhla, which serves as the main seaport in southern Thailand, has been confronted with this issue, together with an increase in the number of trucks over the last five years. This study aims to investigate alternatives for improving service operations at the terminal gate, including gate lane expansion, queueing policy in exit-gate sharing, and work process reorganization. A simulation model was developed to analyze the queueing performance: truck queue length and gate waiting time. Scenarios analysis was performed and compared to the baseline model to investigate the impact of proposed approaches on gate performance. The simulation results confirm that a gate-sharing policy can alleviate congestion at a certain truck arrival rate. The method of reorganizing work processes by separating customs work from gate operations and placing it in a new work station appears most appealing. It produces a significant improvement in congestion, comparable to the performance of the gate lane expansion approach while requiring less investment.
format	article
author	Panida Chamchang Hussen Niyomdecha
author_facet	Panida Chamchang Hussen Niyomdecha
author_sort	Panida Chamchang
title	Impact of service policies on terminal gate efficiency: a simulation approach
title_short	Impact of service policies on terminal gate efficiency: a simulation approach
title_full	Impact of service policies on terminal gate efficiency: a simulation approach
title_fullStr	Impact of service policies on terminal gate efficiency: a simulation approach
title_full_unstemmed	Impact of service policies on terminal gate efficiency: a simulation approach
title_sort	impact of service policies on terminal gate efficiency: a simulation approach
publisher	Taylor & Francis Group
publishDate	2021
url	https://doaj.org/article/8ca6021b17784932b383dde64bb2ee8b
work_keys_str_mv	AT panidachamchang impactofservicepoliciesonterminalgateefficiencyasimulationapproach AT hussenniyomdecha impactofservicepoliciesonterminalgateefficiencyasimulationapproach
_version_	1718387519855263744

Impact of service policies on terminal gate efficiency: a simulation approach

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