Cita APA (7a ed.)

Silvera, G., & Clark, J. (2016). Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey. The Beryl Institute.

Cita Chicago Style (17a ed.)

Silvera, Geoffrey, y Jonathan Clark. Patient Evaluations of the Interpersonal Care Experience (ICE) in U.S. Hospitals: A Factor Analysis of the HCAHPS Survey. The Beryl Institute, 2016.

Cita MLA (8a ed.)

Silvera, Geoffrey, y Jonathan Clark. Patient Evaluations of the Interpersonal Care Experience (ICE) in U.S. Hospitals: A Factor Analysis of the HCAHPS Survey. The Beryl Institute, 2016.