Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey

The Hospital Consumer Assessment of Healthcare Providers and Systems survey (<em>HCAHPS</em>) is widely used to evaluate patients’ perceptions of their inpatient healthcare experiences. The <em>HCAHPS</em> is organized into 10 measures: six composite measures, two individual...

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Autores principales: Geoffrey Silvera, Jonathan Clark
Formato: article
Lenguaje:EN
Publicado: The Beryl Institute 2016
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Acceso en línea:https://doaj.org/article/8cdae707d65b42ebb1b123d571b9376e
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