Quality Assessment Methods for Textual Conversational Interfaces: A Multivocal Literature Review
The evaluation and assessment of conversational interfaces is a complex task since such software products are challenging to validate through traditional testing approaches. We conducted a systematic Multivocal Literature Review (MLR), on five different literature sources, to provide a view on quali...
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| Autores principales: | , |
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| Formato: | article |
| Lenguaje: | EN |
| Publicado: |
MDPI AG
2021
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/8ce15c5efd6241b6bf23093b83bb1edf |
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