Antecedents and Outcomes of Duty Orientation Among Salespeople
This study analyzed the relationship among ethical leadership, duty orientation, perceived organizational support (PSS), organizational citizenship behaviors (OCBs) and job performance among a sample of 45 sales managers and 203 salespeople. Duty orientation and perceived organizational support were...
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Pompea College of Business
2021
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oai:doaj.org-article:8d0424cb22a445afaa0b89d08cd07dda2021-11-16T19:13:12ZAntecedents and Outcomes of Duty Orientation Among Salespeople10.37625/abr.24.2.100-1140743-23482689-8810https://doaj.org/article/8d0424cb22a445afaa0b89d08cd07dda2021-11-01T00:00:00Zhttps://digitalcommons.newhaven.edu/americanbusinessreview/vol24/iss2/5/https://doaj.org/toc/0743-2348https://doaj.org/toc/2689-8810This study analyzed the relationship among ethical leadership, duty orientation, perceived organizational support (PSS), organizational citizenship behaviors (OCBs) and job performance among a sample of 45 sales managers and 203 salespeople. Duty orientation and perceived organizational support were found to mediate the relationship between ethical leadership and performance outcomes. Ethical leadership was a direct predictor of OCBs but not job performance. This study shows the importance of analyzing ethical leadership, duty orientation, and PSS and their relationship with OCBs and job performance in the salesforce.James DeConinckDrew CarnesMary Beth DeConinckPompea College of Businessarticleethical leadershipduty orientationperceived supervisor supportorganizational citizenship behaviorsperformanceBusinessHF5001-6182ENAmerican Business Review, Vol 24, Iss 2, Pp 100-114 (2021) |
institution |
DOAJ |
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DOAJ |
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topic |
ethical leadership duty orientation perceived supervisor support organizational citizenship behaviors performance Business HF5001-6182 |
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ethical leadership duty orientation perceived supervisor support organizational citizenship behaviors performance Business HF5001-6182 James DeConinck Drew Carnes Mary Beth DeConinck Antecedents and Outcomes of Duty Orientation Among Salespeople |
description |
This study analyzed the relationship among ethical leadership, duty orientation, perceived organizational support (PSS), organizational citizenship behaviors (OCBs) and job performance among a sample of 45 sales managers and 203 salespeople. Duty orientation and perceived organizational support were found to mediate the relationship between ethical leadership and performance outcomes. Ethical leadership was a direct predictor of OCBs but not job performance. This study shows the importance of analyzing ethical leadership, duty orientation, and PSS and their relationship with OCBs and job performance in the salesforce. |
format |
article |
author |
James DeConinck Drew Carnes Mary Beth DeConinck |
author_facet |
James DeConinck Drew Carnes Mary Beth DeConinck |
author_sort |
James DeConinck |
title |
Antecedents and Outcomes of Duty Orientation Among Salespeople |
title_short |
Antecedents and Outcomes of Duty Orientation Among Salespeople |
title_full |
Antecedents and Outcomes of Duty Orientation Among Salespeople |
title_fullStr |
Antecedents and Outcomes of Duty Orientation Among Salespeople |
title_full_unstemmed |
Antecedents and Outcomes of Duty Orientation Among Salespeople |
title_sort |
antecedents and outcomes of duty orientation among salespeople |
publisher |
Pompea College of Business |
publishDate |
2021 |
url |
https://doaj.org/article/8d0424cb22a445afaa0b89d08cd07dda |
work_keys_str_mv |
AT jamesdeconinck antecedentsandoutcomesofdutyorientationamongsalespeople AT drewcarnes antecedentsandoutcomesofdutyorientationamongsalespeople AT marybethdeconinck antecedentsandoutcomesofdutyorientationamongsalespeople |
_version_ |
1718426113976303616 |