Salesperson Self-Regulated Learning and Online Customers’ Patronage: An Ambidexterity Perspective

Although the roles of exploratory and exploitative learning as alternative sales skills have been documented, there is not yet a clear consensus, and empirical evidence in the online sales context is lacking. In addition, existing studies have tended to examine the two activities in parallel, withou...

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Auteurs principaux: Bing Han, Hua Fan
Format: article
Langue:EN
Publié: Frontiers Media S.A. 2021
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Accès en ligne:https://doaj.org/article/8f108c3eeace4553aba433a1ad581e89
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