Commitment and human tone: the difference between traditional service and nursing care
Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation. Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodologic...
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Universidad de Antioquia
2019
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oai:doaj.org-article:8fca7e1d6c274d6289a6939850ca10dd2021-11-27T14:52:05ZCommitment and human tone: the difference between traditional service and nursing care2216-028010.17533/udea.iee.v37n1e05https://doaj.org/article/8fca7e1d6c274d6289a6939850ca10dd2019-03-01T00:00:00Zhttps://revistas.udea.edu.co/index.php/iee/article/view/337772https://doaj.org/toc/2216-0280Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation. Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care. Results. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care. Conclusion. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process. How to cite this article: Guevara M, Arroyo LP, Pérez MB, Sánchez B. Commitment and Human Tone: the Difference between Traditional Service and Nursing Care. Invest. Educ. Enferm. 2019; 37(1):e05.Maryory Guevara LozanoLigia Patricia Arroyo MarlesBeatriz Pérez GiraldoBeatriz Sánchez HerreraUniversidad de Antioquiaarticlenursing careadaptationnursing theorynursing processesnursing methodology research.NursingRT1-120ENInvestigación y Educación en Enfermería, Vol 37, Iss 1 (2019) |
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nursing care adaptation nursing theory nursing processes nursing methodology research. Nursing RT1-120 |
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nursing care adaptation nursing theory nursing processes nursing methodology research. Nursing RT1-120 Maryory Guevara Lozano Ligia Patricia Arroyo Marles Beatriz Pérez Giraldo Beatriz Sánchez Herrera Commitment and human tone: the difference between traditional service and nursing care |
description |
Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation.
Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care.
Results. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care.
Conclusion. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process.
How to cite this article: Guevara M, Arroyo LP, Pérez MB, Sánchez B. Commitment and Human Tone: the Difference between Traditional Service and Nursing Care. Invest. Educ. Enferm. 2019; 37(1):e05. |
format |
article |
author |
Maryory Guevara Lozano Ligia Patricia Arroyo Marles Beatriz Pérez Giraldo Beatriz Sánchez Herrera |
author_facet |
Maryory Guevara Lozano Ligia Patricia Arroyo Marles Beatriz Pérez Giraldo Beatriz Sánchez Herrera |
author_sort |
Maryory Guevara Lozano |
title |
Commitment and human tone: the difference between traditional service and nursing care |
title_short |
Commitment and human tone: the difference between traditional service and nursing care |
title_full |
Commitment and human tone: the difference between traditional service and nursing care |
title_fullStr |
Commitment and human tone: the difference between traditional service and nursing care |
title_full_unstemmed |
Commitment and human tone: the difference between traditional service and nursing care |
title_sort |
commitment and human tone: the difference between traditional service and nursing care |
publisher |
Universidad de Antioquia |
publishDate |
2019 |
url |
https://doaj.org/article/8fca7e1d6c274d6289a6939850ca10dd |
work_keys_str_mv |
AT maryoryguevaralozano commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare AT ligiapatriciaarroyomarles commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare AT beatrizperezgiraldo commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare AT beatrizsanchezherrera commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare |
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1718408516348149760 |