Commitment and human tone: the difference between traditional service and nursing care

Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation.  Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodologic...

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Autores principales: Maryory Guevara Lozano, Ligia Patricia Arroyo Marles, Beatriz Pérez Giraldo, Beatriz Sánchez Herrera
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Lenguaje:EN
Publicado: Universidad de Antioquia 2019
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spelling oai:doaj.org-article:8fca7e1d6c274d6289a6939850ca10dd2021-11-27T14:52:05ZCommitment and human tone: the difference between traditional service and nursing care2216-028010.17533/udea.iee.v37n1e05https://doaj.org/article/8fca7e1d6c274d6289a6939850ca10dd2019-03-01T00:00:00Zhttps://revistas.udea.edu.co/index.php/iee/article/view/337772https://doaj.org/toc/2216-0280Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation.  Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care.  Results. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care.  Conclusion. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process.   How to cite this article: Guevara M, Arroyo LP, Pérez MB, Sánchez B. Commitment and Human Tone: the Difference between Traditional Service and Nursing Care. Invest. Educ. Enferm. 2019; 37(1):e05.Maryory Guevara LozanoLigia Patricia Arroyo MarlesBeatriz Pérez GiraldoBeatriz Sánchez HerreraUniversidad de Antioquiaarticlenursing careadaptationnursing theorynursing processesnursing methodology research.NursingRT1-120ENInvestigación y Educación en Enfermería, Vol 37, Iss 1 (2019)
institution DOAJ
collection DOAJ
language EN
topic nursing care
adaptation
nursing theory
nursing processes
nursing methodology research.
Nursing
RT1-120
spellingShingle nursing care
adaptation
nursing theory
nursing processes
nursing methodology research.
Nursing
RT1-120
Maryory Guevara Lozano
Ligia Patricia Arroyo Marles
Beatriz Pérez Giraldo
Beatriz Sánchez Herrera
Commitment and human tone: the difference between traditional service and nursing care
description Objective. To describe the transformation of decisive moments that arise within the nurse-patient and family caregiver interaction to turn them into moments of care capable of favoring adaptation.  Methods. In a high complexity hospital in the city of Bogotá (Colombia), a "nursing methodological research"-type study was conducted. It was developed in five stages: 1) identification of the institutional route of patients and their caregivers and, within it, the moments of encounter with nursing; 2) typical day of the nurse; 3) analysis of the nurse-patient and family caregiver encounters; 4) literature review on how to strengthen the nurse-patient and family caregiver relationship; and 5) proposal to transform decisive moments into moments of care.  Results. Patients and their family caregivers usually experience six moments of encounter with nursing that include admission, assessment, satisfaction of basic needs, administration of medication, shift change, and discharge; all of them cross-cut by education and communication. Recognition of experiences during moments of encounter allowed transforming them into moments of nursing care.  Conclusion. The transformation of decisive moments into moments of nursing care to favor adaptation of patients and their family caregivers is consequence of the nursing commitment and human nature expressed in every encounter of the care process.   How to cite this article: Guevara M, Arroyo LP, Pérez MB, Sánchez B. Commitment and Human Tone: the Difference between Traditional Service and Nursing Care. Invest. Educ. Enferm. 2019; 37(1):e05.
format article
author Maryory Guevara Lozano
Ligia Patricia Arroyo Marles
Beatriz Pérez Giraldo
Beatriz Sánchez Herrera
author_facet Maryory Guevara Lozano
Ligia Patricia Arroyo Marles
Beatriz Pérez Giraldo
Beatriz Sánchez Herrera
author_sort Maryory Guevara Lozano
title Commitment and human tone: the difference between traditional service and nursing care
title_short Commitment and human tone: the difference between traditional service and nursing care
title_full Commitment and human tone: the difference between traditional service and nursing care
title_fullStr Commitment and human tone: the difference between traditional service and nursing care
title_full_unstemmed Commitment and human tone: the difference between traditional service and nursing care
title_sort commitment and human tone: the difference between traditional service and nursing care
publisher Universidad de Antioquia
publishDate 2019
url https://doaj.org/article/8fca7e1d6c274d6289a6939850ca10dd
work_keys_str_mv AT maryoryguevaralozano commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare
AT ligiapatriciaarroyomarles commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare
AT beatrizperezgiraldo commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare
AT beatrizsanchezherrera commitmentandhumantonethedifferencebetweentraditionalserviceandnursingcare
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