Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment

The development in machine learning has allowed chatbots to be widely applied into educational settings. However, limited study has investigated teacher’s views on its usage for teaching and learning. This paper reports an exploratory study on English as a Second Language (ESL) teachers’ views with...

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Autores principales:	Kee-Man Chuah, Muhammad Kamarul Kabilan
Formato:	article
Lenguaje:	EN
Publicado:	Kassel University Press 2021
Materias:	chatbots esl teachers mobile learning community of inquiry Education L Information technology T58.5-58.64
Acceso en línea:	https://doaj.org/article/90f9ed62f39a47968e3d2e9902f1073c
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spelling	oai:doaj.org-article:90f9ed62f39a47968e3d2e9902f1073c2021-12-02T16:47:58ZTeachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment1863-038310.3991/ijet.v16i20.24917https://doaj.org/article/90f9ed62f39a47968e3d2e9902f1073c2021-10-01T00:00:00Zhttps://online-journals.org/index.php/i-jet/article/view/24917https://doaj.org/toc/1863-0383The development in machine learning has allowed chatbots to be widely applied into educational settings. However, limited study has investigated teacher’s views on its usage for teaching and learning. This paper reports an exploratory study on English as a Second Language (ESL) teachers’ views with regards to the use of chatbots for their teaching and learning delivery in a mobile environment. Using survey research design, views from 142 ESL teachers were gathered using questionnaires, which consist of Likert-scale items and open-ended questions. The teachers were sampled using purposive sampling method. The items and questions were developed based on the principles of the Community of Inquiry (CoI) framework, which focuses on social, cognitive and teaching presence. Data from the Likert-scaled items were analyzed using descriptive statistics while open-ended questions were coded thematically. The findings showed that teachers perceived the use of chatbots in giving feedback to their students as very helpful though some of them needed extra training on how to use them. They also thought chatbots can simulate an interaction cycle for students to practice the tar-get language. In addition, the teachers believed chatbots augmented a greater level of social presence, which eventually creates an environment for their students to be active. All in all, the findings provided valuable insights on the proper integration of chatbots in teaching and learning while gauging essential affordances and constraints of its use from ESL teachers’ perspective.Kee-Man ChuahMuhammad Kamarul KabilanKassel University Pressarticlechatbotsesl teachersmobile learningcommunity of inquiryEducationLInformation technologyT58.5-58.64ENInternational Journal of Emerging Technologies in Learning (iJET), Vol 16, Iss 20, Pp 223-237 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	chatbots esl teachers mobile learning community of inquiry Education L Information technology T58.5-58.64
spellingShingle	chatbots esl teachers mobile learning community of inquiry Education L Information technology T58.5-58.64 Kee-Man Chuah Muhammad Kamarul Kabilan Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
description	The development in machine learning has allowed chatbots to be widely applied into educational settings. However, limited study has investigated teacher’s views on its usage for teaching and learning. This paper reports an exploratory study on English as a Second Language (ESL) teachers’ views with regards to the use of chatbots for their teaching and learning delivery in a mobile environment. Using survey research design, views from 142 ESL teachers were gathered using questionnaires, which consist of Likert-scale items and open-ended questions. The teachers were sampled using purposive sampling method. The items and questions were developed based on the principles of the Community of Inquiry (CoI) framework, which focuses on social, cognitive and teaching presence. Data from the Likert-scaled items were analyzed using descriptive statistics while open-ended questions were coded thematically. The findings showed that teachers perceived the use of chatbots in giving feedback to their students as very helpful though some of them needed extra training on how to use them. They also thought chatbots can simulate an interaction cycle for students to practice the tar-get language. In addition, the teachers believed chatbots augmented a greater level of social presence, which eventually creates an environment for their students to be active. All in all, the findings provided valuable insights on the proper integration of chatbots in teaching and learning while gauging essential affordances and constraints of its use from ESL teachers’ perspective.
format	article
author	Kee-Man Chuah Muhammad Kamarul Kabilan
author_facet	Kee-Man Chuah Muhammad Kamarul Kabilan
author_sort	Kee-Man Chuah
title	Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
title_short	Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
title_full	Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
title_fullStr	Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
title_full_unstemmed	Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment
title_sort	teachers’ views on the use of chatbots to support english language teaching in a mobile environment
publisher	Kassel University Press
publishDate	2021
url	https://doaj.org/article/90f9ed62f39a47968e3d2e9902f1073c
work_keys_str_mv	AT keemanchuah teachersviewsontheuseofchatbotstosupportenglishlanguageteachinginamobileenvironment AT muhammadkamarulkabilan teachersviewsontheuseofchatbotstosupportenglishlanguageteachinginamobileenvironment
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Teachers’ Views on The Use of Chatbots to Support English Language Teaching in a Mobile Environment

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