Patient reported experience of inpatient rehabilitation in Australia

While the value of patient reported experience is increasingly acknowledged, the measurement of rehabilitation-specific patient reported experiences is an area that is yet to attract a lot of attention. The aim of this study was to examine the patient-reported experience of person-centred inpatient...

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Autores principales:	Jacquelin Capell, Tara Alexander, Julie Pryor, Murray Fisher
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2020
Materias:	patient experience inpatient rehabilitation patient-centred care measurement questionnaire Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/91d2ceb9cd284ae1a637430dea9f84ad
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spelling	oai:doaj.org-article:91d2ceb9cd284ae1a637430dea9f84ad2021-11-15T04:31:27ZPatient reported experience of inpatient rehabilitation in Australia2372-0247https://doaj.org/article/91d2ceb9cd284ae1a637430dea9f84ad2020-11-01T00:00:00Zhttps://pxjournal.org/journal/vol7/iss3/8https://doaj.org/toc/2372-0247While the value of patient reported experience is increasingly acknowledged, the measurement of rehabilitation-specific patient reported experiences is an area that is yet to attract a lot of attention. The aim of this study was to examine the patient-reported experience of person-centred inpatient rehabilitation. The study consisted of a multi-site cross sectional survey using the 33-item modified Client Centred Rehabilitation Questionnaire (CCRQ). A total of 408 participants were recruited from 20 inpatient rehabilitation facilities across Australia. Participants were in the final days of their inpatient rehabilitation episode when approached to complete the paper based modified CCRQ. Nineteen of the 33 items had an 80% or greater proportion of positive responses (‘agree’, ‘strongly agree’). The items belonging to the Family Involvement and Support subscale had the lowest proportion of positive responses (range 57.1%-82.4%), the highest proportion of ‘does not apply’ responses (range 10.0%-23.0%) and the largest variability in positive responses across all 33 items. The three negatively worded items (items 2 and 33 in the Client-centred Education subscale and item 7 from the Continuity/Co-ordination subscale) demonstrated the greatest proportions of negative responses (range 44.6%-65.7%). The breadth of the modified CCRQ items enables identification of service gaps as seen from the patient’s perspective. Identification of such gaps allows rehabilitation services to plan actions to improve the quality of services provided. <strong>Experience Framework</strong> This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Patient%2C%20Family%20%26%20Community%20Engagement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PatientFamilyCommunityEngagement">Access other resources</a> related to this lens.</li> </ul>Jacquelin CapellTara AlexanderJulie PryorMurray FisherThe Beryl Institutearticlepatient experienceinpatient rehabilitationpatient-centred caremeasurementquestionnaireMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2020)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience inpatient rehabilitation patient-centred care measurement questionnaire Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience inpatient rehabilitation patient-centred care measurement questionnaire Medicine (General) R5-920 Public aspects of medicine RA1-1270 Jacquelin Capell Tara Alexander Julie Pryor Murray Fisher Patient reported experience of inpatient rehabilitation in Australia
description	While the value of patient reported experience is increasingly acknowledged, the measurement of rehabilitation-specific patient reported experiences is an area that is yet to attract a lot of attention. The aim of this study was to examine the patient-reported experience of person-centred inpatient rehabilitation. The study consisted of a multi-site cross sectional survey using the 33-item modified Client Centred Rehabilitation Questionnaire (CCRQ). A total of 408 participants were recruited from 20 inpatient rehabilitation facilities across Australia. Participants were in the final days of their inpatient rehabilitation episode when approached to complete the paper based modified CCRQ. Nineteen of the 33 items had an 80% or greater proportion of positive responses (‘agree’, ‘strongly agree’). The items belonging to the Family Involvement and Support subscale had the lowest proportion of positive responses (range 57.1%-82.4%), the highest proportion of ‘does not apply’ responses (range 10.0%-23.0%) and the largest variability in positive responses across all 33 items. The three negatively worded items (items 2 and 33 in the Client-centred Education subscale and item 7 from the Continuity/Co-ordination subscale) demonstrated the greatest proportions of negative responses (range 44.6%-65.7%). The breadth of the modified CCRQ items enables identification of service gaps as seen from the patient’s perspective. Identification of such gaps allows rehabilitation services to plan actions to improve the quality of services provided. <strong>Experience Framework</strong> This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework. (<a href="http://bit.ly/ExperienceFramework">http://bit.ly/ExperienceFramework</a>) <ul> <li><a href="https://www.theberylinstitute.org/page/PXSEARCH#resource-list-all/?view_28_page=1&view_28_filters=%5B%7B%22field%22%3A%22field_38%22%2C%22operator%22%3A%22in%22%2C%22value%22%3A%5B%22PXJ%20Article%22%5D%7D%2C%7B%22field%22%3A%22field_20%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%2C%7B%22field%22%3A%22field_40%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%2C%22Patient%2C%20Family%20%26%20Community%20Engagement%22%5D%7D%2C%7B%22field%22%3A%22field_41%22%2C%22operator%22%3A%22is%22%2C%22value%22%3A%5B%22%22%5D%7D%5D">Access other PXJ articles</a> related to this lens.</li> <li><a href="https://www.theberylinstitute.org/page/Ecosystem-PatientFamilyCommunityEngagement">Access other resources</a> related to this lens.</li> </ul>
format	article
author	Jacquelin Capell Tara Alexander Julie Pryor Murray Fisher
author_facet	Jacquelin Capell Tara Alexander Julie Pryor Murray Fisher
author_sort	Jacquelin Capell
title	Patient reported experience of inpatient rehabilitation in Australia
title_short	Patient reported experience of inpatient rehabilitation in Australia
title_full	Patient reported experience of inpatient rehabilitation in Australia
title_fullStr	Patient reported experience of inpatient rehabilitation in Australia
title_full_unstemmed	Patient reported experience of inpatient rehabilitation in Australia
title_sort	patient reported experience of inpatient rehabilitation in australia
publisher	The Beryl Institute
publishDate	2020
url	https://doaj.org/article/91d2ceb9cd284ae1a637430dea9f84ad
work_keys_str_mv	AT jacquelincapell patientreportedexperienceofinpatientrehabilitationinaustralia AT taraalexander patientreportedexperienceofinpatientrehabilitationinaustralia AT juliepryor patientreportedexperienceofinpatientrehabilitationinaustralia AT murrayfisher patientreportedexperienceofinpatientrehabilitationinaustralia
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Patient reported experience of inpatient rehabilitation in Australia

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