Creating employees’ motivational paths in the retail trade
This study examines the manifestation of intrinsic motivation by exploring the sources of intrinsic and extrinsic motivation among employees of a retail hypermarket. The research uses narrative and ethnographical analysis from 24 interviews. Two unique dimensions were created for motivational power—...
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Taylor & Francis Group
2017
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oai:doaj.org-article:91e7b4000a1d4e619aad97cef591ac7d2021-12-02T10:44:30ZCreating employees’ motivational paths in the retail trade2331-197510.1080/23311975.2017.1389332https://doaj.org/article/91e7b4000a1d4e619aad97cef591ac7d2017-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2017.1389332https://doaj.org/toc/2331-1975This study examines the manifestation of intrinsic motivation by exploring the sources of intrinsic and extrinsic motivation among employees of a retail hypermarket. The research uses narrative and ethnographical analysis from 24 interviews. Two unique dimensions were created for motivational power—source and growth process—for a new typology of work motivation. The typology consists of four processes: intrinsic regulation, intrinsic valuation, extrinsic valuation, and extrinsic regulation. The results show how intrinsic motivation can be reinforced through these processes. Recommendations are presented for different personnel teams in the service sector.Teuvo KantanenSaara JulkunenEsa HiltunenDavid NickellTaylor & Francis Grouparticleintrinsic motivationextrinsic motivationsource of motivational powergrowth processes of motivational powernarrative and ethnographical analysisBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 4, Iss 1 (2017) |
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DOAJ |
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intrinsic motivation extrinsic motivation source of motivational power growth processes of motivational power narrative and ethnographical analysis Business HF5001-6182 Management. Industrial management HD28-70 |
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intrinsic motivation extrinsic motivation source of motivational power growth processes of motivational power narrative and ethnographical analysis Business HF5001-6182 Management. Industrial management HD28-70 Teuvo Kantanen Saara Julkunen Esa Hiltunen David Nickell Creating employees’ motivational paths in the retail trade |
description |
This study examines the manifestation of intrinsic motivation by exploring the sources of intrinsic and extrinsic motivation among employees of a retail hypermarket. The research uses narrative and ethnographical analysis from 24 interviews. Two unique dimensions were created for motivational power—source and growth process—for a new typology of work motivation. The typology consists of four processes: intrinsic regulation, intrinsic valuation, extrinsic valuation, and extrinsic regulation. The results show how intrinsic motivation can be reinforced through these processes. Recommendations are presented for different personnel teams in the service sector. |
format |
article |
author |
Teuvo Kantanen Saara Julkunen Esa Hiltunen David Nickell |
author_facet |
Teuvo Kantanen Saara Julkunen Esa Hiltunen David Nickell |
author_sort |
Teuvo Kantanen |
title |
Creating employees’ motivational paths in the retail trade |
title_short |
Creating employees’ motivational paths in the retail trade |
title_full |
Creating employees’ motivational paths in the retail trade |
title_fullStr |
Creating employees’ motivational paths in the retail trade |
title_full_unstemmed |
Creating employees’ motivational paths in the retail trade |
title_sort |
creating employees’ motivational paths in the retail trade |
publisher |
Taylor & Francis Group |
publishDate |
2017 |
url |
https://doaj.org/article/91e7b4000a1d4e619aad97cef591ac7d |
work_keys_str_mv |
AT teuvokantanen creatingemployeesmotivationalpathsintheretailtrade AT saarajulkunen creatingemployeesmotivationalpathsintheretailtrade AT esahiltunen creatingemployeesmotivationalpathsintheretailtrade AT davidnickell creatingemployeesmotivationalpathsintheretailtrade |
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