Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer

Frozen shrimp is one of the major export products of Thailand. This research studied a frozen shrimp products supply chain, which is a large-sized manufacturer in central Thailand. Our objectives were to study the current supply chain of a frozen shrimp processor in Samut Sakhon province and propose...

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Autores principales: Hechaipoom Sasita, Ongkunaruk Pornthipa
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FR
Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/92d057c771de4b9ca5f47fb17038ff1c
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spelling oai:doaj.org-article:92d057c771de4b9ca5f47fb17038ff1c2021-11-08T15:19:28ZBusiness Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer2267-124210.1051/e3sconf/202131602012https://doaj.org/article/92d057c771de4b9ca5f47fb17038ff1c2021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/92/e3sconf_iconard2021_02012.pdfhttps://doaj.org/toc/2267-1242Frozen shrimp is one of the major export products of Thailand. This research studied a frozen shrimp products supply chain, which is a large-sized manufacturer in central Thailand. Our objectives were to study the current supply chain of a frozen shrimp processor in Samut Sakhon province and propose suggestions to improve efficiency in each activity, especially to cope with the Covid-19 crisis. First, we analyzed its business process by using Integration Definition for Function Modeling (IDEF0) to investigate the stakeholders in the supply chain and the business process of the frozen shrimp manufacturer. After analysis, we identified problems and proposed how to improve efficiencies such as risk management, especially for shrimp and labor shortage. The supplier relationship should be established along with the contract, forecast price, and demand for shrimps to optimize the procurement. The labor should be trained for multi-skill and lean production should be applied to increase productivity. Finally, digitization should be fully transformed and set up the centralized information to reduce time, increase accuracy and share the data with partners. In summary, our guidelines for the frozen shrimp manufacturer could be applied to similar manufacturers to improve supply chain efficiency.Hechaipoom SasitaOngkunaruk PornthipaEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 316, p 02012 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic Environmental sciences
GE1-350
spellingShingle Environmental sciences
GE1-350
Hechaipoom Sasita
Ongkunaruk Pornthipa
Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
description Frozen shrimp is one of the major export products of Thailand. This research studied a frozen shrimp products supply chain, which is a large-sized manufacturer in central Thailand. Our objectives were to study the current supply chain of a frozen shrimp processor in Samut Sakhon province and propose suggestions to improve efficiency in each activity, especially to cope with the Covid-19 crisis. First, we analyzed its business process by using Integration Definition for Function Modeling (IDEF0) to investigate the stakeholders in the supply chain and the business process of the frozen shrimp manufacturer. After analysis, we identified problems and proposed how to improve efficiencies such as risk management, especially for shrimp and labor shortage. The supplier relationship should be established along with the contract, forecast price, and demand for shrimps to optimize the procurement. The labor should be trained for multi-skill and lean production should be applied to increase productivity. Finally, digitization should be fully transformed and set up the centralized information to reduce time, increase accuracy and share the data with partners. In summary, our guidelines for the frozen shrimp manufacturer could be applied to similar manufacturers to improve supply chain efficiency.
format article
author Hechaipoom Sasita
Ongkunaruk Pornthipa
author_facet Hechaipoom Sasita
Ongkunaruk Pornthipa
author_sort Hechaipoom Sasita
title Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
title_short Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
title_full Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
title_fullStr Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
title_full_unstemmed Business Process Analysis and Improvement during Covid-19 Crisis: a Case of Frozen Shrimp Manufacturer
title_sort business process analysis and improvement during covid-19 crisis: a case of frozen shrimp manufacturer
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/92d057c771de4b9ca5f47fb17038ff1c
work_keys_str_mv AT hechaipoomsasita businessprocessanalysisandimprovementduringcovid19crisisacaseoffrozenshrimpmanufacturer
AT ongkunarukpornthipa businessprocessanalysisandimprovementduringcovid19crisisacaseoffrozenshrimpmanufacturer
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