Cross-cultural features of tour groups service from Sri Lanka
An important component of the tourist image of the region is the monitoring of area customer's satisfaction with the level and volume of services provided. There are certain special requirements to anticipate needs of guests from any of the countries, at the same time the most apparent differen...
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| Autores principales: | , , |
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| Formato: | article |
| Lenguaje: | RU |
| Publicado: |
Publishing House of the State University of Management
2019
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| Materias: | |
| Acceso en línea: | https://doaj.org/article/9373d803a8cc454aaf91053f6b7f16a0 |
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