The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana

Researchers have mostly focused on the effect of corporate social responsibility engagement on customer behaviour. In this paper, an attempt is made at assessing the effect of corporate social responsibility engagement on employee commitment to their organizations. A self-reported questionnaire was...

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Autores principales: Henry Kofi Mensah, Ahmed Agyapong, Dorcas Nuertey
Formato: article
Lenguaje:EN
Publicado: Taylor & Francis Group 2017
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Acceso en línea:https://doaj.org/article/9473050b695d4f20bc3629b7cddb49c6
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spelling oai:doaj.org-article:9473050b695d4f20bc3629b7cddb49c62021-12-02T14:35:46ZThe effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana2331-197510.1080/23311975.2017.1280895https://doaj.org/article/9473050b695d4f20bc3629b7cddb49c62017-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2017.1280895https://doaj.org/toc/2331-1975Researchers have mostly focused on the effect of corporate social responsibility engagement on customer behaviour. In this paper, an attempt is made at assessing the effect of corporate social responsibility engagement on employee commitment to their organizations. A self-reported questionnaire was used to collect the data from 145 employees of 50 Rural and Community Banks (RCBs) across Ghana. The study found a strong positive relationship between engagement in corporate social responsibility and employee commitment. Engagement in corporate social responsibility explained 54.1% of the total variation on employee commitment. However, this relationship is insignificant when educational level and years of working with the bank is controlled for. Gender however does not confound this relationship. This must inform decision-making regarding the planning and implementation of CSR strategies in organizations. It is acknowledged that having particular concern for the welfare of employees will boost the employee’s commitment and by extension, their performance and ultimately the growth of the Organization.Henry Kofi MensahAhmed AgyapongDorcas NuerteyTaylor & Francis Grouparticlecorporate social responsibilitycsr-employeesstakeholderscustomersemployeescommunity membersemployee organizational commitmentBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 4, Iss 1 (2017)
institution DOAJ
collection DOAJ
language EN
topic corporate social responsibility
csr-employees
stakeholders
customers
employees
community members
employee organizational commitment
Business
HF5001-6182
Management. Industrial management
HD28-70
spellingShingle corporate social responsibility
csr-employees
stakeholders
customers
employees
community members
employee organizational commitment
Business
HF5001-6182
Management. Industrial management
HD28-70
Henry Kofi Mensah
Ahmed Agyapong
Dorcas Nuertey
The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
description Researchers have mostly focused on the effect of corporate social responsibility engagement on customer behaviour. In this paper, an attempt is made at assessing the effect of corporate social responsibility engagement on employee commitment to their organizations. A self-reported questionnaire was used to collect the data from 145 employees of 50 Rural and Community Banks (RCBs) across Ghana. The study found a strong positive relationship between engagement in corporate social responsibility and employee commitment. Engagement in corporate social responsibility explained 54.1% of the total variation on employee commitment. However, this relationship is insignificant when educational level and years of working with the bank is controlled for. Gender however does not confound this relationship. This must inform decision-making regarding the planning and implementation of CSR strategies in organizations. It is acknowledged that having particular concern for the welfare of employees will boost the employee’s commitment and by extension, their performance and ultimately the growth of the Organization.
format article
author Henry Kofi Mensah
Ahmed Agyapong
Dorcas Nuertey
author_facet Henry Kofi Mensah
Ahmed Agyapong
Dorcas Nuertey
author_sort Henry Kofi Mensah
title The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
title_short The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
title_full The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
title_fullStr The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
title_full_unstemmed The effect of corporate social responsibility on organizational commitment of employees of rural and community banks in Ghana
title_sort effect of corporate social responsibility on organizational commitment of employees of rural and community banks in ghana
publisher Taylor & Francis Group
publishDate 2017
url https://doaj.org/article/9473050b695d4f20bc3629b7cddb49c6
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