Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.

<h4>Introduction</h4>Congestion in emergency departments [ED] is a significant challenge worldwide. Any delay in the timely and immediate medical care provided in the ED can affect patient morbidity and mortality. Our research analyzed the use of an innovative platform to improve patient...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Daniel Trotzky, Liron Posner, Jonathan Mosery, Aya Cohen, Shiran Avisar, Gal Pachys
Formato:	article
Lenguaje:	EN
Publicado:	Public Library of Science (PLoS) 2021
Materias:	Medicine R Science Q
Acceso en línea:	https://doaj.org/article/95a76f884d1b44e7a0c382cb69d23cdb
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:95a76f884d1b44e7a0c382cb69d23cdb
record_format	dspace
spelling	oai:doaj.org-article:95a76f884d1b44e7a0c382cb69d23cdb2021-12-02T20:13:47ZDo automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.1932-620310.1371/journal.pone.0258169https://doaj.org/article/95a76f884d1b44e7a0c382cb69d23cdb2021-01-01T00:00:00Zhttps://doi.org/10.1371/journal.pone.0258169https://doaj.org/toc/1932-6203<h4>Introduction</h4>Congestion in emergency departments [ED] is a significant challenge worldwide. Any delay in the timely and immediate medical care provided in the ED can affect patient morbidity and mortality. Our research analyzed the use of an innovative platform to improve patient navigation in the ED, as well as provide updated information about their care. Our hope is that this can improve ED efficiency and improve overall patient care.<h4>Objective</h4>The primary objective of our study was to determine whether the use of an automatic push notification system can shorten 'length of stay' (LOS) in the ED, improve patient flow, and decrease ED patient load.<h4>Methods</h4>This was a prospective cohort study utilizing data extrapolated from the electronic medical records of 2972 patients who visited the walk-in ED of a large-scale central hospital in Israel from January 17, 2021 to March 15, 2021. During this period, the automatic push text notification system was activated on a week-on week-off basis. We compared data from our experimental group with the control group.<h4>Results</h4>The results of this study indicate that the use of an automatic push notification system had a minimal impact on specific parameters of ED patient flow. Apart from a few significant reductions of specific timed-intervals during patients' ED visit, the majority of results were not statistically significant.<h4>Conclusion</h4>This study concluded that the anticipated benefits of a push text notification system in the ED do not, at this stage, justify the system's additional cost. We recommend a follow-up study to further investigate other possible benefits.Daniel TrotzkyLiron PosnerJonathan MoseryAya CohenShiran AvisarGal PachysPublic Library of Science (PLoS)articleMedicineRScienceQENPLoS ONE, Vol 16, Iss 10, p e0258169 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	Medicine R Science Q
spellingShingle	Medicine R Science Q Daniel Trotzky Liron Posner Jonathan Mosery Aya Cohen Shiran Avisar Gal Pachys Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
description	<h4>Introduction</h4>Congestion in emergency departments [ED] is a significant challenge worldwide. Any delay in the timely and immediate medical care provided in the ED can affect patient morbidity and mortality. Our research analyzed the use of an innovative platform to improve patient navigation in the ED, as well as provide updated information about their care. Our hope is that this can improve ED efficiency and improve overall patient care.<h4>Objective</h4>The primary objective of our study was to determine whether the use of an automatic push notification system can shorten 'length of stay' (LOS) in the ED, improve patient flow, and decrease ED patient load.<h4>Methods</h4>This was a prospective cohort study utilizing data extrapolated from the electronic medical records of 2972 patients who visited the walk-in ED of a large-scale central hospital in Israel from January 17, 2021 to March 15, 2021. During this period, the automatic push text notification system was activated on a week-on week-off basis. We compared data from our experimental group with the control group.<h4>Results</h4>The results of this study indicate that the use of an automatic push notification system had a minimal impact on specific parameters of ED patient flow. Apart from a few significant reductions of specific timed-intervals during patients' ED visit, the majority of results were not statistically significant.<h4>Conclusion</h4>This study concluded that the anticipated benefits of a push text notification system in the ED do not, at this stage, justify the system's additional cost. We recommend a follow-up study to further investigate other possible benefits.
format	article
author	Daniel Trotzky Liron Posner Jonathan Mosery Aya Cohen Shiran Avisar Gal Pachys
author_facet	Daniel Trotzky Liron Posner Jonathan Mosery Aya Cohen Shiran Avisar Gal Pachys
author_sort	Daniel Trotzky
title	Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
title_short	Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
title_full	Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
title_fullStr	Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
title_full_unstemmed	Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.
title_sort	do automatic push notifications improve patient flow in the emergency department? analysis of an ed in a large medical center in israel.
publisher	Public Library of Science (PLoS)
publishDate	2021
url	https://doaj.org/article/95a76f884d1b44e7a0c382cb69d23cdb
work_keys_str_mv	AT danieltrotzky doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael AT lironposner doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael AT jonathanmosery doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael AT ayacohen doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael AT shiranavisar doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael AT galpachys doautomaticpushnotificationsimprovepatientflowintheemergencydepartmentanalysisofanedinalargemedicalcenterinisrael
_version_	1718374720960724992

Do automatic push notifications improve patient flow in the emergency department? analysis of an ED in a large medical center in Israel.

Ejemplares similares