Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia

The changes in information technology have also changed community behavior in doing transaction payments from cash to non-cash. This study aims to discover the effect of easiness, trust, life-style, and risk factors on people of Yogyakarta city interest to do a non-cash transaction. The research dat...

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Autores principales: Yuliadi Imamudin, Ariyani Yusi
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Publicado: EDP Sciences 2021
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Acceso en línea:https://doaj.org/article/9692f8c2214a45b1adfd5f23562cb4d1
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spelling oai:doaj.org-article:9692f8c2214a45b1adfd5f23562cb4d12021-11-08T15:19:28ZNon-Cash transaction behavior of people Yogyakarta City: a case from Indonesia2267-124210.1051/e3sconf/202131602056https://doaj.org/article/9692f8c2214a45b1adfd5f23562cb4d12021-01-01T00:00:00Zhttps://www.e3s-conferences.org/articles/e3sconf/pdf/2021/92/e3sconf_iconard2021_02056.pdfhttps://doaj.org/toc/2267-1242The changes in information technology have also changed community behavior in doing transaction payments from cash to non-cash. This study aims to discover the effect of easiness, trust, life-style, and risk factors on people of Yogyakarta city interest to do a non-cash transaction. The research data were primary data obtained through interviews and questionnaires to 100 respondents in Malioboro shopping center which is the icon of Yogyakarta city, Indonesia. The data then estimated through multiple linear regression models using SPSS 16 statistical program. The result of the study empirically showed that easiness, trust, and life-style had positive and significant effects on the community’s choice to have non-cash transactions. Meanwhile, risk had a negative and significant effect on the interest of people in doing non-cash transactions. In general, non-cash payment promoted the intensity and capacity of a payment transaction because the payment is easier and cheaper. This study recommends increasing community awareness about the benefits and risks of a non-cash payment transaction. Moreover, law enforcement of customer protection from the misuse of non-cash payment facilities should be enhanced.Yuliadi ImamudinAriyani YusiEDP SciencesarticleEnvironmental sciencesGE1-350ENFRE3S Web of Conferences, Vol 316, p 02056 (2021)
institution DOAJ
collection DOAJ
language EN
FR
topic Environmental sciences
GE1-350
spellingShingle Environmental sciences
GE1-350
Yuliadi Imamudin
Ariyani Yusi
Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
description The changes in information technology have also changed community behavior in doing transaction payments from cash to non-cash. This study aims to discover the effect of easiness, trust, life-style, and risk factors on people of Yogyakarta city interest to do a non-cash transaction. The research data were primary data obtained through interviews and questionnaires to 100 respondents in Malioboro shopping center which is the icon of Yogyakarta city, Indonesia. The data then estimated through multiple linear regression models using SPSS 16 statistical program. The result of the study empirically showed that easiness, trust, and life-style had positive and significant effects on the community’s choice to have non-cash transactions. Meanwhile, risk had a negative and significant effect on the interest of people in doing non-cash transactions. In general, non-cash payment promoted the intensity and capacity of a payment transaction because the payment is easier and cheaper. This study recommends increasing community awareness about the benefits and risks of a non-cash payment transaction. Moreover, law enforcement of customer protection from the misuse of non-cash payment facilities should be enhanced.
format article
author Yuliadi Imamudin
Ariyani Yusi
author_facet Yuliadi Imamudin
Ariyani Yusi
author_sort Yuliadi Imamudin
title Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
title_short Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
title_full Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
title_fullStr Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
title_full_unstemmed Non-Cash transaction behavior of people Yogyakarta City: a case from Indonesia
title_sort non-cash transaction behavior of people yogyakarta city: a case from indonesia
publisher EDP Sciences
publishDate 2021
url https://doaj.org/article/9692f8c2214a45b1adfd5f23562cb4d1
work_keys_str_mv AT yuliadiimamudin noncashtransactionbehaviorofpeopleyogyakartacityacasefromindonesia
AT ariyaniyusi noncashtransactionbehaviorofpeopleyogyakartacityacasefromindonesia
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