INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK

This study examines and analyzes the legal implications of strengthening the integrated Alternative Dispute Resolution Institutions in the Financial Services Sector regulations. This study applies a normative juridical approach with descriptive-analytical research specifications. The data are analyz...

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Autores principales: Lastuti Abubakar, Tri Handayani
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Publicado: Faculty of Law, Universitas Sebelas Maret 2021
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Acceso en línea:https://doaj.org/article/96cb4024c82b4ef581a4330f9a9704f2
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spelling oai:doaj.org-article:96cb4024c82b4ef581a4330f9a9704f22021-11-15T09:42:46ZINTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK0852-09412549-090710.20961/yustisia.v10i1.48684https://doaj.org/article/96cb4024c82b4ef581a4330f9a9704f22021-04-01T00:00:00Zhttps://jurnal.uns.ac.id/yustisia/article/view/48684https://doaj.org/toc/0852-0941https://doaj.org/toc/2549-0907This study examines and analyzes the legal implications of strengthening the integrated Alternative Dispute Resolution Institutions in the Financial Services Sector regulations. This study applies a normative juridical approach with descriptive-analytical research specifications. The data are analyzed using qualitative juridical analysis. Results show that: an Integrated Alternative Dispute Resolution Institutions in the Financial Services Sector is a dispute resolution institution that is in accordance with the characteristics of the financial services sector as an agent of trust and prioritizes consumer protection. It is expected that consumer dispute resolution is faster, cheaper, and fairer for both Business Actors and the consumers; strengthening of regulations on integrated ADR Institutions in the Financial Services Sector aims to create independent, fair, effective, and efficient dispute resolution capable of anticipating developments in the financial services sector that are increasingly complex from a legal perspective, the use of financial technology, and products/services across financial services sectorsLastuti AbubakarTri HandayaniFaculty of Law, Universitas Sebelas Maretarticleintegrated alternative dispute resolutionfinancial services sectorconsumer protectioLawKENIDYustisia, Vol 10, Iss 1, Pp 32-47 (2021)
institution DOAJ
collection DOAJ
language EN
ID
topic integrated alternative dispute resolution
financial services sector
consumer protectio
Law
K
spellingShingle integrated alternative dispute resolution
financial services sector
consumer protectio
Law
K
Lastuti Abubakar
Tri Handayani
INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
description This study examines and analyzes the legal implications of strengthening the integrated Alternative Dispute Resolution Institutions in the Financial Services Sector regulations. This study applies a normative juridical approach with descriptive-analytical research specifications. The data are analyzed using qualitative juridical analysis. Results show that: an Integrated Alternative Dispute Resolution Institutions in the Financial Services Sector is a dispute resolution institution that is in accordance with the characteristics of the financial services sector as an agent of trust and prioritizes consumer protection. It is expected that consumer dispute resolution is faster, cheaper, and fairer for both Business Actors and the consumers; strengthening of regulations on integrated ADR Institutions in the Financial Services Sector aims to create independent, fair, effective, and efficient dispute resolution capable of anticipating developments in the financial services sector that are increasingly complex from a legal perspective, the use of financial technology, and products/services across financial services sectors
format article
author Lastuti Abubakar
Tri Handayani
author_facet Lastuti Abubakar
Tri Handayani
author_sort Lastuti Abubakar
title INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
title_short INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
title_full INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
title_fullStr INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
title_full_unstemmed INTEGRATED ALTERNATIVE DISPUTE RESOLUTION INSTITUTIONS IN THE FINANCIAL SERVICES SECTOR: DISPUTE RESOLUTION EFFORTS IN CONSUMER PROTECTION FRAMEWORK
title_sort integrated alternative dispute resolution institutions in the financial services sector: dispute resolution efforts in consumer protection framework
publisher Faculty of Law, Universitas Sebelas Maret
publishDate 2021
url https://doaj.org/article/96cb4024c82b4ef581a4330f9a9704f2
work_keys_str_mv AT lastutiabubakar integratedalternativedisputeresolutioninstitutionsinthefinancialservicessectordisputeresolutioneffortsinconsumerprotectionframework
AT trihandayani integratedalternativedisputeresolutioninstitutionsinthefinancialservicessectordisputeresolutioneffortsinconsumerprotectionframework
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