Voluntary Work in Digital Contexts as Gift Exchange

Digital technologies have inspired a change in volunteering in nonprofit organizations. In this context, the engagement of volunteers is mainly self-organized, through online platforms or apps. It is the aim of this paper to analyze the volunteers’ motives, differentiating between self-interest and...

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Autor principal: Caroline Ruiner
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Lenguaje:EN
Publicado: MDPI AG 2021
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Acceso en línea:https://doaj.org/article/970ba6e88d4440c39e19dc8b2bc0d914
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spelling oai:doaj.org-article:970ba6e88d4440c39e19dc8b2bc0d9142021-11-11T19:46:52ZVoluntary Work in Digital Contexts as Gift Exchange10.3390/su1321121762071-1050https://doaj.org/article/970ba6e88d4440c39e19dc8b2bc0d9142021-11-01T00:00:00Zhttps://www.mdpi.com/2071-1050/13/21/12176https://doaj.org/toc/2071-1050Digital technologies have inspired a change in volunteering in nonprofit organizations. In this context, the engagement of volunteers is mainly self-organized, through online platforms or apps. It is the aim of this paper to analyze the volunteers’ motives, differentiating between self-interest and other-interest. This is important, since effects on organizational volunteer-related outcomes, such as volunteer engagement, recruitment and retention, are likely to occur. A gift exchange perspective is applied and a case study has been used for investigating an online-based nonprofit organization in Germany, consisting of qualitative interviews with experts and volunteers, documentary analysis and participatory observations as well as an online survey. The results show that the volunteers’ instrumental self-interest in gaining food, and their interests in other factors, such as the reduction of food wastage as a societal goal, occur simultaneously. This leads to paradoxes and problems on the organizational level. This study contributes to understanding volunteer engagement, recruitment and retention in digital nonprofit organizations.Caroline RuinerMDPI AGarticlegift exchangenonprofit organizationreciprocityvolunteer engagementEnvironmental effects of industries and plantsTD194-195Renewable energy sourcesTJ807-830Environmental sciencesGE1-350ENSustainability, Vol 13, Iss 12176, p 12176 (2021)
institution DOAJ
collection DOAJ
language EN
topic gift exchange
nonprofit organization
reciprocity
volunteer engagement
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
spellingShingle gift exchange
nonprofit organization
reciprocity
volunteer engagement
Environmental effects of industries and plants
TD194-195
Renewable energy sources
TJ807-830
Environmental sciences
GE1-350
Caroline Ruiner
Voluntary Work in Digital Contexts as Gift Exchange
description Digital technologies have inspired a change in volunteering in nonprofit organizations. In this context, the engagement of volunteers is mainly self-organized, through online platforms or apps. It is the aim of this paper to analyze the volunteers’ motives, differentiating between self-interest and other-interest. This is important, since effects on organizational volunteer-related outcomes, such as volunteer engagement, recruitment and retention, are likely to occur. A gift exchange perspective is applied and a case study has been used for investigating an online-based nonprofit organization in Germany, consisting of qualitative interviews with experts and volunteers, documentary analysis and participatory observations as well as an online survey. The results show that the volunteers’ instrumental self-interest in gaining food, and their interests in other factors, such as the reduction of food wastage as a societal goal, occur simultaneously. This leads to paradoxes and problems on the organizational level. This study contributes to understanding volunteer engagement, recruitment and retention in digital nonprofit organizations.
format article
author Caroline Ruiner
author_facet Caroline Ruiner
author_sort Caroline Ruiner
title Voluntary Work in Digital Contexts as Gift Exchange
title_short Voluntary Work in Digital Contexts as Gift Exchange
title_full Voluntary Work in Digital Contexts as Gift Exchange
title_fullStr Voluntary Work in Digital Contexts as Gift Exchange
title_full_unstemmed Voluntary Work in Digital Contexts as Gift Exchange
title_sort voluntary work in digital contexts as gift exchange
publisher MDPI AG
publishDate 2021
url https://doaj.org/article/970ba6e88d4440c39e19dc8b2bc0d914
work_keys_str_mv AT carolineruiner voluntaryworkindigitalcontextsasgiftexchange
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