Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector

The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in tu...

Descripción completa

Guardado en:

Detalles Bibliográficos
Autores principales:	Sobia Zeeshan, Siew Imm Ng, Jo Ann Ho, Amer Hamzah Jantan
Formato:	article
Lenguaje:	EN
Publicado:	Taylor & Francis Group 2021
Materias:	banking sector employee engagement self-efficacy servant leadership Business HF5001-6182 Management. Industrial management HD28-70
Acceso en línea:	https://doaj.org/article/975656e712c74596b3e4c5f59da3cda5
Etiquetas:	Agregar Etiqueta Sin Etiquetas, Sea el primero en etiquetar este registro!

id	oai:doaj.org-article:975656e712c74596b3e4c5f59da3cda5
record_format	dspace
spelling	oai:doaj.org-article:975656e712c74596b3e4c5f59da3cda52021-12-02T18:00:21ZAssessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector2331-197510.1080/23311975.2021.1963029https://doaj.org/article/975656e712c74596b3e4c5f59da3cda52021-01-01T00:00:00Zhttp://dx.doi.org/10.1080/23311975.2021.1963029https://doaj.org/toc/2331-1975The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees’ engagement through the mediating role of self-efficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter’s involvement in their jobs.Sobia ZeeshanSiew Imm NgJo Ann HoAmer Hamzah JantanTaylor & Francis Grouparticlebanking sectoremployee engagementself-efficacyservant leadershipBusinessHF5001-6182Management. Industrial managementHD28-70ENCogent Business & Management, Vol 8, Iss 1 (2021)
institution	DOAJ
collection	DOAJ
language	EN
topic	banking sector employee engagement self-efficacy servant leadership Business HF5001-6182 Management. Industrial management HD28-70
spellingShingle	banking sector employee engagement self-efficacy servant leadership Business HF5001-6182 Management. Industrial management HD28-70 Sobia Zeeshan Siew Imm Ng Jo Ann Ho Amer Hamzah Jantan Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
description	The purpose of conducting this research is to investigate the impact of servant leadership (SL) on employee engagement (EE) through the mediating role of self-efficacy (SE) among Pakistani bank employees. The literature suggests that servant leadership leads to increased self-efficiency, which in turn enhances employee engagement. However, the direct and indirect relationship between this leadership style and employee engagement remains under-researched. The purpose of this research was therefore to investigate the impact of servant leadership on Pakistani bank employees’ engagement through the mediating role of self-efficacy. Survey data was collected from public and private bank employees using the multistage sampling method. Data analysis using SmartPLS revealed that servant leadership has a direct positive impact on employee engagement. The mediating role of self-efficacy between this relationship was also found to be positive and significant, in line with the conservation of resources theory. Thus, bank managers should practice servant leadership in interacting with their employees to improve the latter’s involvement in their jobs.
format	article
author	Sobia Zeeshan Siew Imm Ng Jo Ann Ho Amer Hamzah Jantan
author_facet	Sobia Zeeshan Siew Imm Ng Jo Ann Ho Amer Hamzah Jantan
author_sort	Sobia Zeeshan
title	Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
title_short	Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
title_full	Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
title_fullStr	Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
title_full_unstemmed	Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector
title_sort	assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the pakistani banking sector
publisher	Taylor & Francis Group
publishDate	2021
url	https://doaj.org/article/975656e712c74596b3e4c5f59da3cda5
work_keys_str_mv	AT sobiazeeshan assessingtheimpactofservantleadershiponemployeeengagementthroughthemediatingroleofselfefficacyinthepakistanibankingsector AT siewimmng assessingtheimpactofservantleadershiponemployeeengagementthroughthemediatingroleofselfefficacyinthepakistanibankingsector AT joannho assessingtheimpactofservantleadershiponemployeeengagementthroughthemediatingroleofselfefficacyinthepakistanibankingsector AT amerhamzahjantan assessingtheimpactofservantleadershiponemployeeengagementthroughthemediatingroleofselfefficacyinthepakistanibankingsector
_version_	1718379005552361472

Assessing the impact of servant leadership on employee engagement through the mediating role of self-efficacy in the Pakistani banking sector

Ejemplares similares