Cita APA (7a ed.)

Sigurdsson, V., Larsen, N. M., Gudmundsdottir, H. K., Alemu, M. H., Menon, R. G. V., & Fagerstrøm, A. (2021). Social media: Where customers air their troubles—How to respond to them? Elsevier.

Cita Chicago Style (17a ed.)

Sigurdsson, Valdimar, Nils Magne Larsen, Hulda Karen Gudmundsdottir, Mohammed Hussen Alemu, R. G. Vishnu Menon, y Asle Fagerstrøm. Social Media: Where Customers Air Their Troubles—How to Respond to Them? Elsevier, 2021.

Cita MLA (8a ed.)

Sigurdsson, Valdimar, et al. Social Media: Where Customers Air Their Troubles—How to Respond to Them? Elsevier, 2021.