Style de citation APA (7e éd.)

Sigurdsson, V., Larsen, N. M., Gudmundsdottir, H. K., Alemu, M. H., Menon, R. G. V., & Fagerstrøm, A. (2021). Social media: Where customers air their troubles—How to respond to them? Elsevier.

Style de citation Chicago (17e éd.)

Sigurdsson, Valdimar, Nils Magne Larsen, Hulda Karen Gudmundsdottir, Mohammed Hussen Alemu, R. G. Vishnu Menon, et Asle Fagerstrøm. Social Media: Where Customers Air Their Troubles—How to Respond to Them? Elsevier, 2021.

Style de citation MLA (8e éd.)

Sigurdsson, Valdimar, et al. Social Media: Where Customers Air Their Troubles—How to Respond to Them? Elsevier, 2021.