The consumer has spoken: Patient experience is now healthcare’s core differentiator

In just a few days we will celebrate Patient Experience Journal’s (PXJ) 4<sup>th</sup> anniversary since our inaugural publication. In these 4 short and quick years we have seen 163 articles published in our first four volumes that have stirred a significant focus on building the evidenc...

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Autor principal:	Jason Wolf
Formato:	article
Lenguaje:	EN
Publicado:	The Beryl Institute 2018
Materias:	patient experience consumerism consumer perspectives choice differentiator strategy outcomes Medicine (General) R5-920 Public aspects of medicine RA1-1270
Acceso en línea:	https://doaj.org/article/986c1667353d4d0eb987c4f9c49b7e57
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spelling	oai:doaj.org-article:986c1667353d4d0eb987c4f9c49b7e572021-11-15T04:25:46ZThe consumer has spoken: Patient experience is now healthcare’s core differentiator2372-0247https://doaj.org/article/986c1667353d4d0eb987c4f9c49b7e572018-04-01T00:00:00Zhttps://pxjournal.org/journal/vol5/iss1/1https://doaj.org/toc/2372-0247In just a few days we will celebrate Patient Experience Journal’s (PXJ) 4<sup>th</sup> anniversary since our inaugural publication. In these 4 short and quick years we have seen 163 articles published in our first four volumes that have stirred a significant focus on building the evidence base in patient experience. Not only has PXJ served as the central clearing house for thoughtful research, measurable cases, and insightful narratives, but it also has reinforced the breadth and depth of what patient experience truly encompasses. This integrated view was reinforced by the very voices of healthcare’s consumers in The Beryl Institute’s recent study on Consumer Perspectives of Patient Experience in which participants reveal experience is extremely important to them, focuses on individual health, is grounded in an individual’s desire to be acknowledged and is identified as a key driver for healthcare decision-making. It is for this reason experience is found to be a critical differentiator in healthcare now and into the future. And it is on this foundation that the patient experience movement continues to grow, commitment continues to expand and the contributions of PXJ continue to push the boundaries of our overall conversation. That is the essence of our strength, that we find not only on these pages, or in the words of our many contributors, but also in the voices of all who are impacted by or part of the global healthcare ecosystem. There are few other efforts as honorable than to ensure the best for your fellow human being. In our rigor to push the edges of this conversation, we will continue to thrive together.Jason WolfThe Beryl Institutearticlepatient experienceconsumerismconsumer perspectiveschoicedifferentiatorstrategyoutcomesMedicine (General)R5-920Public aspects of medicineRA1-1270ENPatient Experience Journal (2018)
institution	DOAJ
collection	DOAJ
language	EN
topic	patient experience consumerism consumer perspectives choice differentiator strategy outcomes Medicine (General) R5-920 Public aspects of medicine RA1-1270
spellingShingle	patient experience consumerism consumer perspectives choice differentiator strategy outcomes Medicine (General) R5-920 Public aspects of medicine RA1-1270 Jason Wolf The consumer has spoken: Patient experience is now healthcare’s core differentiator
description	In just a few days we will celebrate Patient Experience Journal’s (PXJ) 4<sup>th</sup> anniversary since our inaugural publication. In these 4 short and quick years we have seen 163 articles published in our first four volumes that have stirred a significant focus on building the evidence base in patient experience. Not only has PXJ served as the central clearing house for thoughtful research, measurable cases, and insightful narratives, but it also has reinforced the breadth and depth of what patient experience truly encompasses. This integrated view was reinforced by the very voices of healthcare’s consumers in The Beryl Institute’s recent study on Consumer Perspectives of Patient Experience in which participants reveal experience is extremely important to them, focuses on individual health, is grounded in an individual’s desire to be acknowledged and is identified as a key driver for healthcare decision-making. It is for this reason experience is found to be a critical differentiator in healthcare now and into the future. And it is on this foundation that the patient experience movement continues to grow, commitment continues to expand and the contributions of PXJ continue to push the boundaries of our overall conversation. That is the essence of our strength, that we find not only on these pages, or in the words of our many contributors, but also in the voices of all who are impacted by or part of the global healthcare ecosystem. There are few other efforts as honorable than to ensure the best for your fellow human being. In our rigor to push the edges of this conversation, we will continue to thrive together.
format	article
author	Jason Wolf
author_facet	Jason Wolf
author_sort	Jason Wolf
title	The consumer has spoken: Patient experience is now healthcare’s core differentiator
title_short	The consumer has spoken: Patient experience is now healthcare’s core differentiator
title_full	The consumer has spoken: Patient experience is now healthcare’s core differentiator
title_fullStr	The consumer has spoken: Patient experience is now healthcare’s core differentiator
title_full_unstemmed	The consumer has spoken: Patient experience is now healthcare’s core differentiator
title_sort	consumer has spoken: patient experience is now healthcare’s core differentiator
publisher	The Beryl Institute
publishDate	2018
url	https://doaj.org/article/986c1667353d4d0eb987c4f9c49b7e57
work_keys_str_mv	AT jasonwolf theconsumerhasspokenpatientexperienceisnowhealthcarescoredifferentiator AT jasonwolf consumerhasspokenpatientexperienceisnowhealthcarescoredifferentiator
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The consumer has spoken: Patient experience is now healthcare’s core differentiator

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