Use of Social Media in Uncovering Information Services for People with Disabilities in China

The tangible and intangible needs of people with disabilities have been neglected in research agendas over the past decades, particularly in China. Bringing more benefits to people with disabilities and combining information delivery with Internet technology to improve their quality of life is impos...

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Autores principales: Wenke Wang, Yen Chun Jim Wu, Chih-Hung Yuan, Hongxia Xiong, Wan-Ju Liu
Formato: article
Lenguaje:EN
Publicado: Athabasca University Press 2017
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Acceso en línea:https://doaj.org/article/98744aefcaa54e2096bc1a24ee2bbb29
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spelling oai:doaj.org-article:98744aefcaa54e2096bc1a24ee2bbb292021-12-02T19:26:00ZUse of Social Media in Uncovering Information Services for People with Disabilities in China10.19173/irrodl.v18i1.26211492-3831https://doaj.org/article/98744aefcaa54e2096bc1a24ee2bbb292017-02-01T00:00:00Zhttp://www.irrodl.org/index.php/irrodl/article/view/2621https://doaj.org/toc/1492-3831The tangible and intangible needs of people with disabilities have been neglected in research agendas over the past decades, particularly in China. Bringing more benefits to people with disabilities and combining information delivery with Internet technology to improve their quality of life is impossible if their special needs are ignored. This study employed the crowdsourcing through social media method to investigate information needs of people who are disabled. The results indicate that using the popular social media platforms WeChat and QQ can be an effective means of reaching out to this group. Information needs can be mainly divided into internal and external needs. Leisure, tourism, and entertainment as well as assistive devices are major internal information needs, whereas work, entrepreneurship, and living services are the main external information needs. Wenke WangYen Chun Jim WuChih-Hung YuanHongxia XiongWan-Ju LiuAthabasca University Pressarticlepeople with disabilitiesfeedbackcrowdsourcinginformation needssocial mediaChinaSpecial aspects of educationLC8-6691ENInternational Review of Research in Open and Distributed Learning, Vol 18, Iss 1 (2017)
institution DOAJ
collection DOAJ
language EN
topic people with disabilities
feedback
crowdsourcing
information needs
social media
China
Special aspects of education
LC8-6691
spellingShingle people with disabilities
feedback
crowdsourcing
information needs
social media
China
Special aspects of education
LC8-6691
Wenke Wang
Yen Chun Jim Wu
Chih-Hung Yuan
Hongxia Xiong
Wan-Ju Liu
Use of Social Media in Uncovering Information Services for People with Disabilities in China
description The tangible and intangible needs of people with disabilities have been neglected in research agendas over the past decades, particularly in China. Bringing more benefits to people with disabilities and combining information delivery with Internet technology to improve their quality of life is impossible if their special needs are ignored. This study employed the crowdsourcing through social media method to investigate information needs of people who are disabled. The results indicate that using the popular social media platforms WeChat and QQ can be an effective means of reaching out to this group. Information needs can be mainly divided into internal and external needs. Leisure, tourism, and entertainment as well as assistive devices are major internal information needs, whereas work, entrepreneurship, and living services are the main external information needs.
format article
author Wenke Wang
Yen Chun Jim Wu
Chih-Hung Yuan
Hongxia Xiong
Wan-Ju Liu
author_facet Wenke Wang
Yen Chun Jim Wu
Chih-Hung Yuan
Hongxia Xiong
Wan-Ju Liu
author_sort Wenke Wang
title Use of Social Media in Uncovering Information Services for People with Disabilities in China
title_short Use of Social Media in Uncovering Information Services for People with Disabilities in China
title_full Use of Social Media in Uncovering Information Services for People with Disabilities in China
title_fullStr Use of Social Media in Uncovering Information Services for People with Disabilities in China
title_full_unstemmed Use of Social Media in Uncovering Information Services for People with Disabilities in China
title_sort use of social media in uncovering information services for people with disabilities in china
publisher Athabasca University Press
publishDate 2017
url https://doaj.org/article/98744aefcaa54e2096bc1a24ee2bbb29
work_keys_str_mv AT wenkewang useofsocialmediainuncoveringinformationservicesforpeoplewithdisabilitiesinchina
AT yenchunjimwu useofsocialmediainuncoveringinformationservicesforpeoplewithdisabilitiesinchina
AT chihhungyuan useofsocialmediainuncoveringinformationservicesforpeoplewithdisabilitiesinchina
AT hongxiaxiong useofsocialmediainuncoveringinformationservicesforpeoplewithdisabilitiesinchina
AT wanjuliu useofsocialmediainuncoveringinformationservicesforpeoplewithdisabilitiesinchina
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